Human Services Quality Framework

The Human Services Quality Framework (HSQF) is a system for assessing and promoting improvement in the quality of human services.

The HSQF is applicable to a range of human service providers delivering services in Queensland including:

  • organisations funded under a service agreement with the Department of Child Safety, Youth and Women (DCSYW)
  • providers of child protection placement services in-scope of licensing funded through Child Related Costs Placement and Support (CRCPAS).

The Human Services Quality Framework (PDF) Human Services Quality Framework (DOCX, 2.8 MB) describes how HSQF applies to in-scope organisations and services.

The HSQF is administered by the Department of Communities, Disability Services and Seniors (DCDSS) on behalf of DCSYW.

For detailed information about HSQF, including guides and resources, DCSYW providers should visit the DCDSS HSQF website.