Department of Child Safety, Youth and Women

Department contacts

Office of the Director-General

Address:
Work1 William Street Brisbane Qld 4000
Phone:
Work13 QGOV (13 74 68)

Child and Family Services

If you suspect a child is experiencing harm, contact Child Safety to report suspected child abuse.

You can contact Child Safety in the following ways:

  • Regional Intake Service, which is the contact point when you have concerns for a child and suspect that a child is being harmed or may be at risk of experiencing harm in the near future.
  • Child Safety Service Centre.
  • regional office.
  • The Child Safety After Hours Service Centre, which you can contact outside of usual business hours. This service provides a range of services to current clients of Child Safety Services, is the contact point when you are concerned that a child has been harmed or may be at risk of harm, and provides support for foster and kinship carers. Phone (07) 3235 9999 or freecall 1800 177 135 (Queensland only).

The contact point that you choose will depend upon the service you need, and the time you make contact with Child Safety Services.

Address:
Work111 George Street Brisbane Qld 4000
Postal address:
PostGPO Box 806 Brisbane Qld 4001
Phone:
Work1800 811 810 (Queensland only)
Phone:
Work(07) 3224 8045
Fax:
Fax(07) 3405 6428
Phone:
13 QGOV (13 74 68)
Email:

Persons with a hearing impairment:

TTY:
X-TTY(07) 3012 8655

Foster and kinship carer support line

The Foster and kinship carer support line provides foster and kinship carers with access to after-hours support. Phone 1300 729 309, Monday to Friday from 5pm to 11.30pm, and Saturday and Sunday from 7am to 11.30pm.

Find other contacts for foster and kinship care including community foster care agency contacts.

Office for Youth

Address:
Work111 George Street Brisbane Qld 4000
Postal address:
PostPost Locked Bag 3405 Brisbane Qld 4001
Phone:
Work(07) 3037 2991
Email:

Youth Justice

Address:
WorkState Law Building, 50 Ann Street Brisbane Qld 4000
Postal address:
PostGPO Box 149 Brisbane Qld 4001
Phone:
Work13 QGOV (13 74 68)
Email:
Email:

Office for Women

Postal address:
PostLocked Bag 3405 Brisbane Qld 4001
Phone:
Work1800 177 577 (Women's Infolink free-call statewide service, available Monday to Friday from 8am to 6pm)
Email:

Violence Prevention Team

Postal address:
PostGPO Box 806 Brisbane Qld 4001
Phone:
Work(07) 3224 4477 (Monday to Friday from 9am to 5pm)
Email:

Media enquiries

Phone:
Work(07) 3828 2611
Email:

Feedback and complaints

The department is committed to providing a high level of service to our clients and we respect the right of individuals to give feedback on the department’s actions, services or products.

Persons with a hearing impairment

Persons with a hearing impairment:

SMS:
Cell0423 677 767
TTY:
X-TTY133 677
Speak and listen:
X-TTY1300 555 727
Internet relay:
https://internet-relay.nrscall.gov.au
Video relay:
relayservice.gov.au

Website support

For reporting broken links or other technical issues.

Email:
Is your feedback

Please submit your comments on the department's Compliments and Complaints section.

Please submit your comments on the Queensland Government website Contacts form.