3. Manage a sensitive person or event

When the person record, carer entity or event record for a staff member or prominent person is classified as sensitive, the team leader, in consultation with the manager, if necessary, will determine the most appropriate officer to undertake the required intervention.

When a staff member from a CSSC or RIS is classified as a sensitive person, a more senior staff member from a different CSSC or RIS will undertake the investigation and assessment or complete any other intervention to protect the staff member's privacy within their own workplace.

If a CSSC or RIS manager is classified as a sensitive person, the regional director will negotiate for a senior staff member from another region to conduct the investigation and assessment or undertake any other intervention that is required. It is not appropriate for a team leader or CSO to complete such tasks in relation to a CSSC manager.