CSPM November 2010 updates

Child Safety Practice Manual - CSPM_Nov2010 Released online on 08 November 2010

this release includes practice changes and amendments to the following chapters:

  • Introduction
  • Chapter 1. Intake
  • Chapter 2. Investigation and assessment
  • Chapter 3. Ongoing intervention
  • Chapter 4. Case planning
  • Chapter 5. Children in out-of-home care
  • Chapter 6. Intervention with parental agreement
  • Chapter 7. Support service cases
  • Chapter 8. Regulation of care
  • Chapter 9. Matters of concern
  • Chapter 10. General
  • Glossary
  • Acronyms

Chapter 1. Intake

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • Includes references throughout the chapter to the new Regional Intake Service processes.
  • Various inclusions throughout the chapter to strengthen the procedures in relation to working with recognised entities and Aboriginal and Torres Strait Islander families.

Purpose

  • Includes a minor amendment specifying that Child Safety receives information from both government and non-government agencies at intake.

Standards

  • Includes a new standard (1) in relation to the safety, well-being and best interests of the child being paramount.
  • Includes a new standard (5) in relation to identifying the cultural identity of all relevant people.
  • Includes an addition to standard 6, in relation to advising QPS of matters, regardless of the Child Safety response, which is consistent with pending legislative amendments.

Authority

  • Includes a new Policy No. 607: Supporting children in the care of long-term guardians.

1.1 Gather intake information  from the notifier

  • Amended information about the receipt of Electronic Transfer of Court Results report and the practice resource 'Receiving Integrated Justice Information Strategy email alert information'.
  • Child subject to a long-term guardianship order to a suitable person: New information referring staff to new requirements outlined in 10.What if an intake relates to a child subject to a long-term guardianship order to a suitable person?

1.2 Determine if a matter is an intake enquiry

  • Amended to reflect the change in terminology from 'General Enquiry' to 'Intake Enquiry' - note, the response in the record of concerns form in ICMS has not as yet changed names.
  • Clarification of the recording requirements for intake enquiries.

1.3 Conduct a child protection history check

  • Amended to streamline the reference to checking all electronic and local CSSC paper files, where relevant, SCAN team records, when undertaking a child protection history check.

1.4 Conduct a pre-notification check, if required

  • Amended to reflect that pre-notification checks are not used for intake enquiries, matters of concern and for unborn children.
  • Amended to reflect that contacting a recognised entity, for an Aboriginal or Torres Strait Islander child, can be classified as a pre-notification check.
  • Conducting urgent criminal and domestic violence history checks: minor wording amendments regarding information required on the fax cover sheet, and changes to reflect that information is required within 48 hours, in keeping with pre-notification check timeframes.

2.1 Consult with the recognised entity

  • This section has been rewritten to strengthen the information in relation to working with the recognised entity when determining the Child Safety response.

2.2 Complete the screening criteria

  • Amended to remove the term 'screened in' and 'screened out'.

2.3 Complete the response priority

  • Amended to remove the term 'screened in' and 'screened out'.

2.4 Use your professional judgement

  • Amended to refer staff to the 'Child Safety practice framework' and supporting documentation for further information in relation to professional judgement.
  • Amended to include a reference to the need to consider the effects of cumulative harm on the child's safety and well-being.

2.6 Decide the response

  • Child concern report: this section has been re-worked to:
    • better reflect the CCR outcomes in ICMS and include updated references to referring matters to RAI services and the Aboriginal and Torres Strait Islander Family Support Services
    • include the new procedural requirements for recording child protection concerns that meet the threshold for a notification, but are duplicate concerns that have already been received and recorded by Child Safety
    • include information about referring matters in the south east region to the family support alliance
    • include information about informing the CSO with case responsibility when there is a CCR that relates to a child subject to a long-term guardianship order to a suitable person.
  • Notification: this section has been re-worked to:
    • include reference to considering cumulative harm
    • update the timeframes required for the approval of notification by a team leader
    • include the new procedural requirements for recording child protection concerns that meet the threshold for a notification, but are duplicate concerns that have already been received and recorded by Child Safety.
  • Additional notified concerns: amended to promote clarity around the use of additional notified concerns.
  • Exceptions to the recording of additional notified concerns: updated to require consultation between team leaders prior to making the decision to record additional notified concerns for a family who has moved to another geographical area.

3. Record the intake outcome

  • All sub-step (3.1 - 3.6 have been renamed).

3.1 Record intake information

  • Minor changes to the wording and the inclusion of information about recording referrals made to the QPS and consultation with the recognised entity.

3.2 Record an intake enquiry

  • Amended to reflect the new terminology of 'intake enquiry' and how to record them in ICMS.

3.5 Record additional notified concerns

  • Amended to require staff to advise the appropriate CSSC of the new concerns, once it has been approved by a team leader.

3.6 Record an intake when there is no identifying information

  • New information added in relation to making requests for information about a family's whereabouts from family via DMS to Centrelink, Medicare Australia and the Child Support Agency.

4.1 Provide feedback to government and non government agencies

  • Minor wording amendments.
  • Includes a link to Chapter 10.4 Information sharing.

4.2 Provide feedback to SCAN team core member agencies

  • New section about referrals to SCAN teams.
  • Includes new information about Information Coordination Meetings and the decision-making process.
  • Provides links to a new What if? (12. What if a CCR is to be re-assessed following a decision at an ICM?) and the ' Information Coordination Meeting and Suspected Child Abuse and Neglect (SCAN) Team System Manual'.

What Ifs?

1. What if the child protection concerns are about a child in another jurisdiction?

  • Updates the 'Intake Enquiry' terminology and the relevant interstate alert email address.
  • Minor wording amendments and updated telephone number.

2. What if child protection concerns are received from another jurisdiction?

  • Updates to reflect Regional Intake Service processes.
  • Minor wording amendments and updated email addresses.

8. What if child protection concerns are received from the Family Court or the Federal Court of Australia?

  • Updated information to remind staff to gather information about the indigenous status of a child and family, when a 'Form 4 - Notice of Child Abuse or Family Violence' or a 'Notification under section 67ZA Family Law Act 1975' is received from the Family Court or Federal Magistrates Court of Australia.
  • Includes a link to an updated 'Notification under section 67ZA Family Law Act 1975' letter.

9. What if an alert needs to be recorded in ICMS?

  • A new What if? that contains the information that used to be located in Chapter 10.7, in relation to recording alerts in ICMS.

10. What if an intake relates to a child subject to a long-term guardianship order to a suitable person?

  • A new section that inclusion of information relating to:
    • The actions required following the recording of a CCR  
    • requests for support made by a child or long-term guardian
    • responding when a child no longer in the direct care of a long-term guardian.

11. What if duplicate child protection concerns are received that have previously been recorded?

  • A new section that allows staff not to record additional notifications for matters that have already been recorded as a notification by Child Safety, and provides the process for them to be recorded as a CCR.

12. What if a CCR is to be re-assessed following a decision at an ICM?

  • A new section that includes information in relation to the outcomes and process for responding to decisions made at an Information Coordination meeting.

13. What if there is disagreement with a RIS intake decision?

  • A new section that includes information referring staff to processes outlined in the 'Regional Intake Services and Child Safety Service Centre Interim Protocol' when there is disagreement with a RIS decision.

14. What if the family resides in the south east region and is eligible for a referral to the family support alliance?

  • A new section that includes information in relation to the Helping out Families initiative, and referrals to the Family Support Alliance.

Chapter 2. Investigation and assessment

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • Includes references throughout the chapter to the new Regional Intake Service processes.
  • Includes updated references throughout the chapter in relation to the new SCAN system.
  • A range of inclusions throughout the chapter to strengthen the procedures in relation to working with recognised entities and Aboriginal and Torres Strait Islander families.
  • Makes references to a child's 'well-being', instead of 'welfare', in line with legislative amendments.
  • Minor wording amendments.

Standards

  • Standard 4 amended in keeping with the new differential pathway that allows another professional to sight a child in exceptional circumstances
  • A new standard (10) that relates to immediately reporting suspected criminal offences in relation to a child, to the QPS.

Practice skills (Key areas for reflection)

  • Amended to include cumulative harm as a consideration for an holistic assessment.

Authority

  • Includes a new Policy No. 607: Supporting children in the care of long-term guardians.

1.1 Plan the investigation and assessment

  • Removal of the requirement to complete the investigation and assessment plan in ICMS.
  • Reworked dot points for completing the planning stage.
  • Inclusion of information in relation to investigation and assessment planning for a child subject to a long-term guardianship order to a suitable person.
  • Requirement for two officers to undertake an investigation and assessment: this section has been amended to include:
    • that a representative from the recognised entity is a person who can accompany the CSO when undertaking an investigation and assessment for an Aboriginal or Torres Strait Islander child.
    • that the second officer ensures there is another person to observe, assist with information gathering and witness the contact or interview.

2.1 Commence the investigation and assessment

  • This section has been reworked to include all previous information, but now specifies three options for commencing an investigation and assessment in exceptional circumstances (the second dot point is new):
    • Request a police officer or health professional to have contact with a subject child or a pregnant woman
    • Gather significant information that relates to the child's immediate safety
    • Take action in rural and remote areas.
  • Amended to refer to the differential pathway 'Contact with other professional' as an exception to a child being sighted and interviewed as part of an investigation and assessment.

2.3 Interview and sight the child

  • Interview the child: this section amended to advise:
    • that a the recognised entity cannot fulfil the role of support person during the interview for an Aboriginal or Torres Strait Islander child
    • that specific actions are required by the CSO, if it becomes evident during the contact that a child subject to a long-term guardianship order to a suitable person no longer resides in the direct care of the guardian for the child.
  • Exceptions to contact or interviews with a child: includes information in relation to the use of the differential pathway response ‘contact with other professional’ to complete an investigation and assessment, and refers to the new What if? 20. What if the investigation and assessment is to be completed using a differential pathway?

2.5 Consider other assessment issues

  • Consider the use of a differential pathway: a new section to advise staff of the two new differential pathways that allow the timely completion of an investigation and assessment, whilst ensuring sufficient information is gathered and assessed to determine whether a child is in need of protection. These are:
    • Core assessment
    • Contact with other professional.
  • Alerts: a new section referring staff to the What if? in Chapter 1. where information on recording alerts is now placed.

2.6 Completing the safety assessment

  • The inclusion of information requiring staff to contact the UHM program officer, Statewide Services, about the outcome of the safety assessment for an unaccompanied humanitarian minor.
  • Private arrangements: amended to clarify that private arrangements can only be for two to three days, and are a non-custody arrangement made by the parent, not Child Safety, while the parents take immediate actions required to address the safety issues identified.
  • Separation of mother and baby after birth: amended to clarify that when an Aboriginal or Torres Strait Islander child is to be separated from their mother at birth, consultation with the recognised entity can only occur after the pregnant woman provides consent.

2.7 Gather information from other sources

  • Includes updated information in relation to receiving IJIS notifications about a criminal matter and an 'IJIS electronic transfer of court result' emails for criminal or civil matters for a subject child,
  • Criminal and domestic violence history checks: requires the consideration and assessment of information provided by parents as well as adult household members about any criminal or domestic violence history. A request can also be made to QPS about the criminal and domestic violence history of another adult against whom an allegation of harm or risk of harm has been made.
  • Urgent after hours requests: amended to allow requests to QPS to inform the placement of a child.

3.1 Gather information from other sources

  • Case open/close recommendation: the removal of information about 'low and 'moderate' risk levels, and the addition of links to other relevant sections in relation to case decisions.

3.2 Determine whether the child is in need of protection

  • Assessing a child's need for protection: includes:
    • information about referring an Aboriginal or Torres Strait Islander child or family to a family support service
    • the requirement to contact the UHM program officer, Statewide Services, prior to finalising the decision about the investigation and assessment outcome
    • the consideration of cumulative harm
    • rewording to clarify issues around having at least one parent both able and willing to protect the child.

4. Finalise the investigation and assessment

  • Updated to include information about the use of differential pathways to complete the investigation and assessment.

4.2 Determine whether there will be a referral to another agency

  • Includes new information in relation to:
    • referring a child and family to a family support service, a RAI service or to an Aboriginal and Torres Strait Islander Family Support Service, where the child is assessed as not being in need of protection and the family consent to the referral
    • the supports available to a suitable person granted the long-term guardianship of a child
    • considering a referral to a the Family Support Alliance, where the family resides in the south east region and meet the referral criteria.

4.3 Record the investigation, assessment and outcome

  • Includes the requirement to record any action taken to refer a matter to QPS under the authority of the Child Protection Act 1999 , section 14(2).
  • Record the outcome: includes information about referring a pregnant woman to a family support service, a RAI service or to an Aboriginal and Torres Strait Islander Family Support Service, if she is willing to receive support and consents to the referral.

What ifs?

3. What if a parent will not consent to actions required - use of a CAO?

  • Duration of the CAO: reworded to clarify that an application for a child protection order granting custody or guardianship must be made before a CAO expires, and the CAO continues until the application is decided, unless the Childrens Court orders an earlier end to the order.

4. What if a joint investigation with QPS is required?

  • Refer the matter to a SCAN team: includes updated information in relation to referrals to the new SCAN team system and links to the Information Coordination Meetings (ICM) and the Suspected Child Abuse and Neglect (SCAN) Team System Manual.

6. What if Child Safety is contacted about with additional concerns for a child?

  • Minor wording amendments.
  • Responding to concern that have already been received: new information in relation to the recording of duplicate concerns.

7. What if the investigation and assessment is for an unborn child?

  • Clarifies that any intervention by Child Safety must occur with the consent of the pregnant woman and for an Aboriginal or Torres Strait Islander unborn child, the consent of the pregnant woman must be obtained prior to contacting the recognised entity.

10. What if a child needs to be placed under an assessment care agreement?

  • Includes advice that a child subject to a long-term guardianship order to a suitable person cannot be placed under an assessment care agreement.

11. What if a matter needs to be referred to the SCAN team?

  • Amended to include updated information in relation to the new SCAN team system.

15. What if another jurisdiction requires assistance with an investigation and assessment?

  • The title has been changed to include the words 'with an investigation and assessment'.

16. What if a young person is subject to youth justice intervention?

  • Amended to add that if a request is made for a Youth Justice Service officer to be a support person for a child, Child Safety is to contact the relevant Youth Justice Service to discuss the request and whether it is appropriate for the youth justice officer to participate in the process.
  • Amended to reflect the new SCAN team system process.

17. What if a family is subject to the Witness Protection Program?

  • Contact details for the QPS updated.

19. What if information is received via an Integrated Justice Information Strategy automated email alert?

  • Amended to include updated information in relation to the:
    • receipt of IJIS notifications (Criminal court matter alert)
    • receipt of IJIS Electronic transfer of court result information.

20. What if the investigation and assessment is to be completed using a differential pathway?

  • A new section outlining two new differential pathways for completing an investigation and assessment:
    • Core assessment - which allows for completion provided core actions have occurred and an outcome is clearly able to be assessed and determined
    • Contact by other professional - which allows for completion by having another professional have contact with a child in exceptional circumstances.

Chapter 3. Ongoing intervention

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • A range of inclusions throughout the chapter to strengthen the procedures in relation to working with recognised entities and Aboriginal and Torres Strait Islander families.
  • Includes minor wording amendments and corrections.
  • Amended to correct the name of the relevant legislation to the Youth Justice Act 1992.

Purpose

  • Re-worked to better reflect that ongoing intervention can occur for a young person, who has previously been in care, following their eighteenth birthday.

Standards                 

  • A new Standard (5) in relation to responding to the support needs of a child subject to a long-term guardianship order to a suitable person, and their guardian, in a timely manner.

Authority

  • Reference to two new policies - Policy No. 607: Supporting children in the care of long-term guardians and Policy No. 608: Child Related Costs - Long-term guardian support.

1.2 Decide the type of intervention - child in need of protection

  • Decide whether to apply for a child protection order: amended to include that, if required, the court can make one or more child protection order concurrently, for example, a directive order may be granted at the same time as a supervision order to enable Child Safety to ensure that the directive order conditions are met ( Child Protection Act 1999 , section 61).

1.3 Decide the type of intervention - child not in need of protection

  • Amended so that a young person can receive support following their eighteenth birthday, either where the young person was previously subject to:
    • a child protection order granting custody or guardianship to the chief, or
    • a child protection order where an approved carer was subsequently granted the long-term guardianship of the child. 

1.5 Implement case management responsibilities

  • Long-term guardianship to a suitable person: a new section highlighting that there are different case management responsibilities for a child subject to a long-term guardianship order to a suitable person, in particular, there are different requirements for case work and case planning processes.

2. Decide the type of child protection order, if required

  • Amended to include that, if required, the court can make one or more child protection orders concurrently, in accordance with legislative amendments.
  • Amended to reflect that where an application has been made for a child protection order, and there is either an existing assessment order or and existing child protection order granting custody or guardianship of the child to the chief executive, the existing order continues until the application is decided, unless the Childrens Court orders an earlier end to the order.

2.4 Apply for a short-term custody order

  • Short-term custody to a member of the child's family - section 61(d)(i): additional dot point in relation to the need for a proposed family member to be able and willing to assume full financial responsibility for the care of the child.
  • Amended to advise that a child subject to an order granting short-term custody to a member of a child's family is not placed under the Child Protection Act 1999 , section 82(1), and Child Safety does not provide financial support for the child's care - if the family member cannot assume full financial responsibility, an order granting short-term custody to the chief executive is to be sought.

2.6 Apply for a long-term guardianship order

  • Includes legislative changes specific to long- term guardians and information about the supports available to children and their long-term guardians.
  • Includes additional considerations around the support required for a person when considering applying for a long-term guardianship order to a suitable person for a child.
  • Includes additional considerations and obligations when assessing whether to apply for a long-term guardianship order to a suitable person, for a child.
  • Includes additional information about actions required following the granting of a long-term guardianship order to a suitable person.
  • Includes additional information about working with recognised entities and Aboriginal and Torres Strait Islander families.

3.1 Undertake case planning and review processes

  • Includes amendments that IJIS notifications (Criminal court matter alert) and IJIS Electronic transfer of court result information are to be considered in case planning and review processes.
  • Makes reference to the different case planning requirements for children subject to a long-term guardianship order to a suitable person.

4.1 Undertake support planning and review processes

  • Includes additional information about involving the recognised entity for an Aboriginal and Torres Strait Islander child.

What Ifs?

1. What if a suitable person has long-term guardianship?

  • This entire section has been amended to include a wide range of information in relation to the new legislative amendments and program of supports that apply when a child is subject to a long-term guardianship order to a suitable person, in particular, where an approved foster or kinship carer has subsequently been granted the long-term guardianship of a child.

3. What if an ongoing intervention case needs to be transferred to another CSSC?

  • Includes information about the transfer of a case where the child is subject to a long-term guardianship order to a suitable person, including a three month timeframe for transfer.

6. What if case work tasks are to be transferred to another jurisdiction?

  • Replaces 'form' with 'template' where appropriate.
  • Minor wording amendments.

7. What if a child protection order or proceedings are to be transferred to another jurisdiction?

  • Amended to clarify the requirements for obtaining and recording of consents for the transfer from the child, parents or carers.
  • Amended from 'three days' to 'three business days' for notification of the decision to proceed with the administrative transfer.

8. What if a matter is referred to the SCAN team system?

Includes amendments to align with the new SCAN team system and links to the 'Information Coordination Meeting and Suspected Child Abuse and Neglect (SCAN) Team System Manual'.

Chapter 4. Case planning

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • The inclusion of the requirement to consider cumulative harm, in line with legislative amendments.
  • Strengthening the requirement throughout the chapter to include the participation of children in decision-making, and links to relevant resources.
  • Various inclusions throughout the chapter to strengthen the procedures in relation to working with recognised entities and Aboriginal and Torres Strait Islander families, as part of the development and review of a case plan and cultural support plan for an Aboriginal or Torres Strait Islander child.
  • The inclusion of new and amended practice resources to strengthen the procedures in relation to working with recognised entities and Aboriginal and Torres Strait Islander families.
  • Includes legislative changes specific to long-term guardians and information about the supports available to children and their long-term guardians.

Standards

  • Includes a new standard (7) in relation to the requirement to develop a cultural support plan for all children from another culture.
  • Includes a new standard (10) in relation to responding to the support needs of a child subject to a long-term guardianship order to a suitable person, and their guardian, in a timely manner.

Authority

  • Reference to two new policies - Policy No. 607: Supporting children in the care of long-term guardians and Policy No. 608: Child Related Costs - Long-term guardian support.

1.1 Gather information about the child and family

  • Amended to include a parent’s partner, and other adult household members in relation to requests for criminal and/or domestic violence history, which can be authorised by the CSSC manager or a team leader.

3.1 Convene a family group meeting

  • Includes new information about the requirement for a FGM convenor to advise participants that anything said or done at the family group meeting is inadmissible in a criminal proceeding, unless, either all persons participating in the family group meeting consent, or there is a criminal proceeding for an offence committed during the family group meeting.

3.2 Develop key items in the case plan

  • 7. Cultural support plan: a fully revised section to provide additional guidance for developing a cultural support plan for an Aboriginal or Torres Strait Islander child.

3.3 Record, endorse and distribute the case plan

  • Distribute the case plan: amended to include the provision of a case plan to a long-term guardian.
  • Provide a case plan to the Childrens Court: Amended in line with legislative amendments to clarify that when deciding whether a case plan is appropriate, it is not relevant whether or not all the people who participated in the development of the case plan agree with the plan (Child Protection Act 1999 , section 59).

4.1 Actively implement the case plan

  • Respond to harm or risk of harm: amended to include:
  • updated procedural requirements in relation to the receipt of an IJIS notifications (Criminal court matter alert) or criminal or civil court matter via an’ IJIS Electronic transfer of court result (ETCR) alert’ email.
  • Alerts: a new section in relation to the recording of alerts on a child and family, if required.

4.2 Implement Child Safety contact requirements

  • Reworded to clarify the use of professional judgement to determine if more contact with a child and family is necessary.

5.1 Complete the review and revision process

  • Casework audit tool: provision of a case work audit tool and procedures for use when reviewing the case plan for an Aboriginal or Torres Strait Islander child who is subject to a child protection order.
  • Long-term guardianship to a suitable person: updated to provide specific information about reviewing the case plan for a child subject to a child protection order granting long-term guardianship to a suitable person, and referral to Chapter 3 for further information.
  • Evidence from family group meetings and case plans in criminal proceedings: Includes new information about the requirement for a FGM convenor to advise participants that anything said or done at the family group meeting is inadmissible in a criminal proceeding, unless, either all persons participating in the family group meeting consent, or there is a criminal proceeding for an offence committed during the family group meeting.

5.3 Assess whether reunification can occur

  • Apply for an order granting long-term guardianship: Inclusion of the requirement to   assess and document the ongoing support needs of the child and the proposed long-term guardian in the revised case plan to be submitted to the Childrens Court when making an application for the order.

5.4 Undertake permanency planning

  • Change of name to delete the term 'Parallel planning” from the heading.

5.6 Complete the review report

  • Record a review report: the inclusion of another suitable person as an option for long-term out-of-home care for a child.

What ifs?

4. What if the case plan cannot be endorsed?

  • Amend the case plan: inclusion of information that when making this decision, it is not relevant whether all persons who participated in the development or revision of the case plan agreed with the case plan ( Child Protection Act 1999 , section 59 (1)(b)(ii) and (3)).

Chapter 5. Children in out-of-home care

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • Strengthening the requirement throughout the chapter to include the participation of children in decision-making, and links to relevant resources.
  • Various inclusions throughout the chapter to strengthen the procedures in relation to working with recognised entities and Aboriginal and Torres Strait Islander families, including finding safe, compatible placement options for an Aboriginal or Torres Strait Islander child.
  • The legislative changes specific to long-term guardians and information about the supports available to a child or guardian who may contact Child Safety to request support, even though a child subject to a long-term guardianship order to a suitable person is no longer placed using the authority of the Child Protection Act 1999 , section 82(1) - see relevant sections.

Purpose

  • Includes new information in relation emphasising the participation by children in the planning and decision-making processes affecting their lives.

Authority

  • Includes four new policies:
    • Policy No. 608: Child Related Costs - Long-term guardian support
    • Policy No. 289: Respite Placements and Dual Fortnightly Caring Allowance
    • Policy No. 607: Supporting children in the care of long-term guardians
    • Policy No. 609: The Aboriginal and Torres Strait Islander Child Placement Principle

1.9 Complete a placement agreement

  • Record the placement agreement : amended to require staff to provide a copy of the placement agreement to the foster and kinship care service that the carer is affiliated with, where applicable.

2. Support a child in out-of-home care

  • Child subject to a long-term guardianship order to a suitable person: a new section advising that while a child subject to a long-term guardianship order to a suitable person is no longer placed using the authority of the Child Protection Act 1999, section 82(1), the child or guardian may contact Child Safety to request support.

2.3 Develop a child health passport

  • Child subject to a long-term guardianship order to a suitable person: a new section advising that the child or guardian may contact Child Safety to request support.
  • Decide whether a health assessment is required: new information in relation to referring a child with mental health issues, in accordance with the Interim Memorandum of Understanding between State of Queensland (through the department Child Safety, Youth and Families) and State of Queensland (through Queensland Health Child and Youth Mental health Services) 2010-2013.

2.4 Ensure the development of an education support plan

  • Child subject to a long-term guardianship order to a suitable person: a new section advising that the child or guardian may contact Child Safety to request support.

2.5 Facilitate and monitor family contact

  • Child subject to a long-term guardianship order to a suitable person: a new section advising that Child Safety does not facilitate or monitor family contact arrangements, however, the child or guardian may contact Child Safety, who may provide advice or support regarding family contact.
  • Decide the level and nature of family contact: an amendment requiring staff to consider requesting information about the criminal or domestic violence history of parents or adult household members, where there are concerns about the level and nature of family contact.
  • Facilitate an assessment - family contact or holiday in another jurisdiction: an amendment requiring staff to specify the dates for the intended visit when requesting these assessments.

2.6 Provide regular respite for the child

  • Child subject to a long-term guardianship order to a suitable person: a new section advising that an approved foster or kinship carer, who is subsequently granted the long-term guardianship of a child, is eligible for emergent respite, only in circumstances where an emergency arises and there is no other option available within the guardian's existing support network. This can only occur with the written consent of the long-term guardian.

2.5 Facilitate positive behaviour support for the child

  • Child subject to a long-term guardianship order to a suitable person: a new section advising that when a child with a positive behaviour support plan becomes subject to a long-term guardianship order to a suitable person, the guardian assumes full responsibility for attending to the child's emotional and behavioural needs, however, in some circumstances the guardian may be eligible for child related costs.

2.6 Refer the child to Evolve, if required

  • Child subject to a long-term guardianship order to a suitable person: a new section advising that a child subject to a long-term guardianship order to a suitable person, the guardian order to a suitable person is not eligible for Evolve services, however, in some circumstances the guardian may be eligible for child related costs specific to the child's therapeutic needs.

2.7 Plan and support the young persons transition from care into adulthood

  • Child subject to a long-term guardianship order to a suitable person: a new section advising that when a child is subject to a long-term guardianship order to a suitable person, the guardian assumes full responsibility for their transition to adulthood, however, in some circumstances the guardian may be eligible for child related costs.

3.12 Make overseas travel decisions

  • Removal of outdated procedures for travel approval.

What ifs?

12. What if another jurisdiction requests a carer assessment?

  • Amendments to include the role of the Placement Services Unit.

13. What if a young person in out-of-home care receives a youth allowance or earns a wage?

  • A new procedure that claries expectations of a carer and a young person when the young person is in receipt in of a Commonwealth benefit such as the Youth Allowance or Abstudy, or earns a wage.

Chapter 6. Intervention with parental agreement

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • Minor wording amendments and corrections.

1.1 Provide intervention with parental agreement

  • A new step, which includes specific information about the use of intervention with parental agreement cases that was previously in the 'Purpose' section.

3.1 Place a child using a child protection care agreement

  • The inclusion of additional information about working with recognised entities and Aboriginal and Torres Strait Islander families.
  • Includes references to new practice resource 'The child placement principle'.

Chapter 7. Support service cases

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • Various inclusions throughout the chapter to strengthen the procedures in relation to working with recognised entities and Aboriginal and Torres Strait Islander families.

Standards

  • A new standard (3) in relation to consulting with the recognised entity for an Aboriginal and Torres Strait Islander child.

1. Provide intervention through a support service case

  • Amendments to include a child subject previously subject to a long-term guardianship order to a suitable person, as a person who can be subject to a support service case, following their eighteenth birthday.

Chapter 8. Regulation of care

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • The inclusion of updated Child Related Costs policies.
  • Throughout the chapter the inclusion of the terminology around 'properly made' to clarify the distinction between an application being lodged, and an application being 'properly made'.
  • Throughout the chapter, references to the new CCYPCG 'Exemption card', which applies to registered teachers and police officers, instead of a 'Blue card'.
  • Minor wording amendments and corrections.

Authority

  • Reference to two new policies - Policy No. 607: Supporting children in the care of long-term guardians and Policy No. 608: Child Related Costs - Long-term guardian support.

4.4 Standard and advanced training

  • An amendment that allows any suitable person who is granted the long-term guardianship of a child, to participate in training as a support to the care arrangement.

5.1 Invite an application for renewal of approval

  • New information advising that an approved foster or kinship carer who is granted the long-term guardianship of a child in their care, will only need to renew their approval if they intend to continue caring for other children in out-of-home care.

What ifs?

1. What if the applicant requires provisional approval?

  • New information that provisional approval will continue when the outcome of a criminal history check is received and indicates the carer does not pose a risk to the child's safety, but where the CSU determines that the carer is not a suitable person to be a provisionally approved carer, staff are to refer to the procedure 11. What if a provisionally approved carer's certificate of approval requires amendment, suspension or cancellation?

2. What if there is a change in carer circumstances?

  • Change in carer relationships - new spousal relationship: amended information that a carer residing with a spouse can only have a joint certificate with their spouse, and must advise Child Safety when they intend to commence living with a spouse or wish to hold a joint certificate with another adult. The changes update the procedure for approving the new application.

Chapter 9. Matters of concern

The practice changes and amendments are outlined under the relevant sections of the chapter.

General

  • Various inclusions throughout the chapter to strengthen the procedures in relation to working with recognised entities and Aboriginal and Torres Strait Islander families.
  • Minor wording amendments and corrections.

1.1 What constitutes a matter of concern

  • The inclusion of the term 'well-being', and a reference to cumulative harm, in accordance with the legislative amendments.
  • Includes relevant information about concerns received by a Regional Intake Service.

1.2 The CSSC responsible for a matter of concern

  • Includes relevant information about concerns received by a Regional Intake Service.

1.3 Gather information

  • Includes updated information about the receipt of IJIS information that identifies a carer involved in a criminal or civil court matter.

3.3 Plan the investigation and assessment

  • Updated information in relation to referrals to the newly implemented SCAN team system.

4.5 Develop the action plan

Additional information in relation to reviewing the cultural support plan for an Aboriginal and Torres Strait Islander child.

Chapter 10. General procedures

The practice changes and amendments are outlined under the relevant sections of the chapter.

10.1 Decision making about Aboriginal and Torres Strait Islander children

  • Additional information has been included throughout the procedure to strengthen the information in relation to working with recognised entities and Aboriginal and Torres Strait Islander families, it also includes links to new practice resources.
  • Includes additional information about recording relevant information in ICMS.

10.2 Staff safety and well-being

  • Removal of an outdated reference to 'draft' safety planning and assessment tools.
  • Changing '9-5pm' business hours to 'working hours'.

10.3 Statutory obligation to notify the Queensland Police Service of possible criminal offences

  • Includes the requirement to inform QPS of possible criminal offences (section 14(2)), regardless of the Child Safety response decision.
  • The need to record relevant information in ICMS.
  • The change in terminology from 'general inquiry to 'intake enquiry'.

10.4 Information sharing

  • Amended information sharing processes, in keeping with the direction of the new legislative amendments, in particular, referring to 'relevant information' and the sharing of information between Child Safety, prescribed entities and service providers.

10.5 Referral for active intervention

  • Amended to allow the referral of children subject to a long-term guardianship order to a suitable person and their guardian to RAI services in certain circumstances.
  • The requirement for child concern reports to be referred to RAI services whether or not there has been contact with the family, where the referral criteria are met and it is considered the family would benefit from assistance.
  • Includes the recording of referrals on the new Community Sector Information System (previously the RAI database).

10.6 The role of Child Safety After Hours Service Centre

  • Includes amendments in relation to the interface between CSAHSC and both CSSCs and the new Regional Intake Services.

10.7 Recording alerts for a child and family (OLD)

  • This procedure has been removed from Chapter 10 and the relevant information is now found in Chapter 1, 9. What if an alert needs to be recorded in ICMS?

10.7 Referral to an Aboriginal and Torres Strait Islander family support service (NEW)

  • This is a new procedure in relation to the newly established Aboriginal and Torres Strait Islander Family Support Services. It includes procedures outlining the referral criteria and referral process.

10.8 Professional supervision

  • Includes amendments to refer to Regional Intake Service team leaders.

10.9 Providing adoption services

  • Includes minor wording amendments and corrections - no new procedural requirements.

10.10 The video taping or recording of Child Safety staff

  • Includes amendments in relation to Regional Intake Service processes.

10.11 Recording sensitive clients

  • Includes amendments in relation to Regional Intake Service processes.

10.12 Downgrading or deleting an approved notification

  • Includes amendments in relation to the change in terminology from 'general inquiry to 'intake enquiry'.
  • Changes to reflect Regional Intake Service processes.

10.13 Complaints management

  • The change in name from 'Ethical Standards' to the 'Human Resources and Ethical Standards Branch'.
  • Reflects Regional Intake Services processes.

10.14 Undertake the substance testing of parents

  • Includes minor wording amendments and corrections - no new procedural requirements.

10.15 Interstate and New Zealand matters

  • Includes 'New Zealand' in the title of the procedure.
  • Replaces 'form' with 'template' where appropriate, and adds 'Queensland' to the term 'ILO' to provide clarity.
  • Integrates the role of the PSU.

10.16 Family law courts

  • Includes amendments in relation to Regional Intake Service processes.
  • Includes a link to an updated letter template 'Notification under section 67Z of the Family Law Act 1975.
  • Includes minor wording amendments.

10.17 International child protection matters and the Hague Convention

  • Includes minor wording amendments - no new procedural requirements.

10.18 The review of child deaths

  • Includes amendments in relation to the two new review types, 'Limited Review' and 'Detailed Review'.
  • Includes amendments in relation to Regional Intake Service processes.

10.19 Responding to self-harming behaviour

  • Includes minor wording amendments - no new procedural requirements.

10.20 Responding to suicide risk behaviour

  • Includes minor wording amendments - no new procedural requirements.

10.21 Victims of crime and the role of Victim Assist Queensland

  • A new procedure that outlines the role of Victims Assist Queensland, and the obligations of Child Safety staff to inform children and family members who may be the victim of a crime, about the support and assistance that Victims Assist Queensland can provide.