CSPM June 2012 updates

Child Safety Practice Manual - CSPM_Jun2012 Released online on 27 June 2012

This release includes practice changes and amendments to the following sections:

  • Introduction
  • Chapter 1. Intake
  • Chapter 2. Investigation and assessment
  • Chapter 3. Ongoing intervention
  • Chapter 4. Case planning
  • Chapter 5. Children in out-of-home care
  • Chapter 6. Intervention with parental agreement
  • Chapter 7. Support service cases
  • Chapter 8. Regulation of care
  • Chapter 9. Matters of concern
  • Chapter 10. General
  • Glossary
  • Acronyms

All sections

  • All previous references to the Department of Communities have been amended to reflect the new Department of Communities, Child Safety and Disability Services, and where relevant, the Department of Justice and Attorney-General.
  • All previous references to the Department of Education and Training have been amended to reflect the new Department of Education, Training and Employment.
  • Changes have been made to align with the amendments to the Structured Decision Making Tool – family risk evaluation – all references to ‘very high’ risk level have been amended to ‘high’ risk level.  In addition, there have been changes to practice requirements for cases identified with a ‘high’ or ‘moderate’ risk level.
  • Authority orders in all sections have been amended to numerical.

Introduction

  • Clarification of the values which guide the Child Safety practice framework.
  • Updating of priorities and goals to align to the new Strategic Plan.

Chapter 1. Intake

The practice changes and amendments are outlined under the relevant sections of the chapter.

Authority

  • Inclusion of two policies:
    • Policy No. 613: Unaccompanied humanitarian minor wards for whom the Department of Communities, Child Safety and Disability Services has accepted the delegated powers and functions of guardianship.
    • Policy No. 614: Support Related Costs – For a child who is an unaccompanied humanitarian minor ward and for whom the Department of Communities, Child Safety and Disability Services has accepted the delegated powers of guardianship.

1.1 Gather information from the notifier

  • Inclusion of the statement to the notifier,  that a notifier’s identity can not be disclosed as confidentiality provisions apply, note there are exceptions to this confidentiality.
  • Clarification when new child protection concerns are received about another family when undertaking casework or an investigation and assessment in the community, the service centre is responsible for all intake functions.

1.2 Determine if a matter is an intake enquiry

  • Clarification around recording matters when a reportable child death occurs.

1.3 Conduct a child protection history check

  • Clarification that alerts, such as suicide risk alerts are to be included and considered when conducting a child protection history check.

1.4 Conduct a pre-notification check, if required

  • Clarification of services within the department with whom a pre-notification check can be conducted.
  • Clarification that a notification will be recorded in such a way as to maintain the confidentiality of a professional notifier.

2.6 Decide the response

  • Clarifies the process for referral to secondary service, RAI service or ATSIFSS.

4.3 Provide feedback to SCAN team core member agencies

  • Clarifies the purpose of an Information Coordination Meeting.

What ifs?

12. What if a CCR is to be re-assessed following a decision at an information coordination meeting?

  • Identifies practice guidelines to be followed when information is to be re-assessed following an information coordination meeting.

15. What if information is received about a child death?

  • Identifies practice guidelines detailing how to record information when Queensland Police Service advises that a child has died.

17. What if concerns are received about pool fencing?

  • Clarifies the actions that can be taken by staff when they note breaches of pool fencing requirements. Staff can contact the local council and report the safety concern however can only provide the property address and nature of issue relating to pool fence. Staff can not provide identifying family details.

Chapter 2. Investigation and assessment

The practice changes and amendments are outlined under the relevant sections of the chapter.

2.1 Commence the investigation and assessment

  • Clarifies the commencement time frame of investigation and assessment, where a pre-notification check has been initiated.

2.2 Inform the parents about the allegation of harm

  • Outlines the legislative requirement to not disclose the notifier’s details during an investigation and assessment either deliberately or inadvertently during the assessment process.
  • Information clarifying; discretionary compliance to inform a child/young persons parent about the allegation of harm or risk of harm.

2.3 Interview and sight the child

  • Clarifies that a CSO will not use video/recording equipment when interviewing children/young people.

2.4 Interview the parents and other adults

  • Additional clarifying information outlining the legislative and procedural requirement not to identify the notifier during the investigation and assessment – CSO will not disclose the notifier’s identity or deny or confirm the notifier’s identity when a person speculates on the person’s identity. New Link to practice resource: Notifiers and mandatory notifiers.

2.5 Consider other assessment issues

  • Clarifies the actions that can be taken by staff when they note breaches of pool fencing requirements. Staff can contact the local council and report the safety concern however can only provide the property address and nature of issue relating to pool fence. Staff can not provide identifying family details.

2.6 Complete the safety assessment

  • Concerns for a baby after birth - outlines the procedural requirements to be undertaken when it is identified that a newborn will need to be removed after birth, including: consultation with Queensland Health staff; consultation with Recognised Entity (where required); contact arrangements.

2.7 Gather information from other sources

  • Clarifies that seeking information from other sources during the period of the investigation and assessment does not constitute a pre notification check and the information received can not be used to downgrade a notification.

What ifs?

2. What if a parent will not consent to actions required - use of a TAO?

  • Additional information clarifying extension of TAO, e.g. where TAO has been sought for two days, it can be extended for an additional day but not greater than 3 days when a CAO or CPO are not being sought.

8. What if a child is at immediate risk of harm - use of section 16 or 18?

  • Additional content regarding the use of Temporary Custody Orders, including addition of link to practice resource -Temporary Custody Order.

9. What if a child needs a medical examination?

  • Inclusion of a diagnosis of suspected disability.

Chapter 3. Ongoing intervention

The practice changes and amendments are outlined under the relevant sections of the chapter.

Authority

  • Inclusion of three new procedures:
    • Procedure No. 289: Respite Placements and Dual Fortnightly Caring Allowance.
    • Procedure No. 296: High Support Needs Allowance.
    • Procedure No. 608: Child Related Costs - Long-term guardian support.

1.2 Decide the type of intervention - child in need of protection

  • Link to the resources developed by Court Services as part of the Court Work project.

2.1 General factors informing decision-making about the type of order

  • Clarifies what to consider when deciding the most appropriate order.
  • Practice guidelines for involving parents in the development of case plans and the achievement of case plan goals.

2.4 Apply for a short-term custody order

  • Clarifies when it is appropriate for parents to retain guardianship.
  • Addition of paragraph outlining responsibility when a short-term custody order is granted to another person.

2.6 Apply for a long-term guardianship order

  • Inclusion of an example of how the recognised entity can participate in the decision making process for a long-term order.
  • Clarifies age criteria for federal program Transition to Independent Living Allowance.

2.8 Apply to extend, vary, revoke or revoke and make a new application for a child protection order

  • Makes explicit that parents cannot apply to revoke a guardianship order and have another order granting guardianship to another person.
  • Clarifies the responsibility of the CSO to revoke an order.

What ifs?

3. What if an ongoing intervention case needs to be transferred to another CSSC?

  • New resource 'Case summary for transfer'; attach to a case note screen on ICMS.

Chapter 4. Case planning

The practice changes and amendments are outlined under the relevant sections of the chapter.

Authority

  • Procedure No. 296: High Support Needs Allowance.

2.1 Determine the requirment for a family group meeting

  • Provision for development of an appropriate cultural support plan for children and young people from culturally and linguistically diverse backgrounds.

2.2 Provide information to the convenor

  • Additional content to reflect the changes in the family group meeting referral form which include the views and wishes of a child and how a child will participate in the development of their case plan.
  • Clarifying information regarding transition to independence planning.

2.3 Prepare for a family group meeting

  • Amendment to reflect updated family group meeting resource letters (new link to resources).
  • Additional content detailing actions required when a parent does not wish to engage in a family group meeting.

3.1 Convene a family group meeting

  • Clarifies the need to consult with appropriate agency and or community members when developing a case plan for children and young people from culturally and linguistic diverse backgrounds.
  • New link to practice resource: Family group meeting convenor handbook.

3.2 Develop key items in the case plan

  • Clarifies the importance of providing private family time during a family group meeting to allow them to create a family vision and goals.

4.1 Actively implement the case plan

  • Clarifies the actions that can be taken by staff when they note breaches of pool fencing requirements. Staff can contact the local council and report the safety concern however can only provide the property address and nature of issue relating to pool fence. Staff can not provide identifying family details.

What ifs?

8. What if there are criminal matters to consider during reunification?

  • Clarifies the legislative and practice requirements for matters where there is a parent with a criminal history. This information has not changed in content previously noted in 5.3 Assess whether reunification can occur.

Chapter 5. Children in out-of-home care

The practice changes and amendments are outlined under the relevant sections of the chapter.

Authority

  • Inclusion of four new procedures:
    • Procedure No. 289: Respite Placements and Dual Fortnightly Caring Allowance
    • Procedure No. 296: High Support Needs Allowance
    • Procedure No. 365: Expenses - Fortnightly Caring Allowance and Inter-state foster payments
    • Procedure No. 608: Child Related Costs - Long-term guardian support
  • Inclusion of Policy No. 627: Response to children and young people sexually abused whilst in out-of-home care
  • Deletion of Policy No. 400: Complex Support Needs Allowance - Funded Specialist Foster Care Services

1.2 Gather information to inform placement matching

  • Clarifies that the child placement principle applies to all placements required for an Aboriginal or Torres Strait Islander child, including emergent, respite and the primary placement.

1.4 Determine the most suitable placement type

  • Clarification of placement options available to children and young people assessed as displaying complex and extreme behaviours.
  • Amendments made to the table “placement types and approval requirements” in respect of specialist kinship carers.
  • Amend term specialist foster care to ‘intensive’ foster care. Inclusion of additional information and approval process.
  • Clarification of therapeutic residential care and how it is able to support children and young people.
  • Inclusion of information regarding financial support available to foster and kinship carers in the form of the high support needs allowance, where required and the complex support needs allowance, where required.
  • Additional clarifying information regarding the responsibility of the PSU including their responsibility to update a carer’s ‘Carer entity status’ in the Carer entity profile in ICMS.

1.10 Provide placement information to parents

  • Additional content: the inclusion of section 51AK, to reflect legislative amendments regarding children subject to temporary custody orders.

1.11 Place the child in out-of-home care

  • Clarifies the responsibility Foster and Kinship Care Support Line staff have in recording information and that the information about the contact with the carer should  be recorded within ‘Documents and Communications’ in the carer’s ‘Monitor and Support’ screen in ICMS.
  • Additional information regarding the recording of information within the Placement event.

2.2 Obtain Medicare details, Medicare card, Health care card

  • Provides procedural advice regarding how to access Health care cards.
  • Clarifies role of foster or kinship carer in this process, links to documents required and forms required by organisations.
  • Inclusion of details regarding benefits available to carers from Centrelink for a child in their care.

2.3 Develop a child health passport

  • Inclusion of statement which provides direction and highlights the importance of gathering of information as to whether the child has a diagnosed or suspected disability.
  • Amendment to health services available to Aboriginal and Torres Strait Islander children.
  • Highlights the importance of including information regarding a child’s disability in their child health passport.
  • Provides legislative instruction regarding a medical practitioner who reports that a child under 16 years has a sexually transmitted disease or is pregnant, inform the QPS according to the Child Protection Act 1999, section 14(2) and (3) using a Police Referral Fax, and, where the information meets the threshold for recording a notification, record a notification in accordance with Chapter 1. Intake.

2.4 Education needs

  • Inclusion of information regarding the new programs provided by the Office of Early Childhood Education and Care, where by all children in out-of home care, who are aged at least four years old by 30 June in the year they participate, are entitled to low or no cost approved kindergarten programs.
  • Clarification of eligibility of children subject to long-term guardianship for education support plan.
  • Additional advice regarding an approved foster or kinship carer who is subsequently granted the long-term guardianship of a child may be eligible for child related costs specific to the child’s educational needs.

2.5 Facilitate and monitor family contact

  • Inclusion of new provisions regarding the outsourcing transport and/or supervision of family contact including financial options of payments and requirements of person and agency who will be undertaking this role.
  • Inclusion of approval delegations required for intrastate travel.

2.6 Provide regular respite for the child

  • Provides procedural direction requiring completion of a new ICMS resource - the respite agreement form.

2.7 Facilitate positive behaviour support for the child

  • Inclusion of information clarifying how the positive behaviour support plan can be best utilised.

2.9 Plan and support the young person's transition from care to independence

  • Additional information regarding applications for TILA can only be made in the six weeks prior to the young person transitioning from care and within two years of the young person transitioning from care.
  • Inclusion of the term “verified” in relation to a young person’s disability to ensure appropriate referrals to Disability Services.
  • Inclusion of information for consideration when a young person has impaired decision making capacity and support available through the Public Trustee for management of payments for a young person who is subject to a guardianship order.
  • Provide access to the Go Your Own Way kit – a resource developed in partnership between the CREATE Foundation and Child Safety.
  • Request that the support to be provided to the young person past the age of 18 is detailed in the case plan.

3.2 Facilitate decision-making - custody matter

  • Inclusion of an assessment order or temporary custody order in relation to decision making on custody matters.

3.6 Make medical decisions, including dental

  • No longer specifies what is considered ‘contraception’ but still includes the concept of contraception being a guardianship decision.
  • Outlines procedure that Child Safety Officer should follow when considering medical decisions.
  • Table of decisions and delegated officer clarifies for issues involving contraception; the approval of the Regional Director is required.
  • Directive provided that for DNA testing, the Director-General is the delegated officer.
  • The decision to request approval for DNA testing must be in consultation with the Senior Practitioner of the CSSC and Child Safety Practice Improvement.

3.12 Make overseas travel decisions

  • Clarification of the procedure for situations where Director-General approval is required for overseas travel costs. Any applicable letters of advice to the carer will be prepared by the Child Safety Service Centre signed by the Regional Director and forwarded to Executive Services with the approval request.
  • Additional clarity provided where a child in out-of-home care has been approved to travel overseas and the carers are covering the costs of the travel.

4.1 Conclude the child's placement in out-of-home care

  • Inclusion of information regarding situations where the Childrens Court decides not to grant a subsequent child protection order or revokes an existing order.
  • Integration of legislation amendments, specifically the use of a transition order.

What ifs?

5. What if a child requires or has a bank account?

  • Inclusion of role of the Public Trustee to manage a young persons finances once they have turned 18.

11. What if a child or a parent has an infectious or communicable disease?

  • Provision of the legislative requirement to inform the QPS according to the Child Protection Act 1999, section 14(2) and (3) using a Police referral fax.

15. What if a child or young person is sexually abused in out of home care?

  • New content regarding the redress policy and responses required when children or young people are sexually abused whilst in out of home care.
  • Provision of policy requirements outlined in Statement 627-1 ‘Response to a child or young person sexually abused whilst in care’ which explains the responsibility of Child Safety to provide a response to children and young people sexually abused whilst placed in out-of-home care, irrespective of who is responsible for the sexual abuse.
  • Inclusion of responsibilities for Child Safety staff when a child or young person is subject to ongoing intervention; how to facilitate a referral for child or young person to an appropriate therapeutic service and outlines the response where a child or young person is no longer receiving ongoing intervention.
  • Identifies resources developed to support this process such as using ‘Letter re: Expression of regret – child or young person no longer receiving ongoing intervention’.

Chapter 6. Intervention with parental agreement

The practice changes and amendments are outlined under the relevant sections of the chapter.

Authority

  • Inclusion of new procedure:
    • Procedure No. 365: Expenses - Fortnightly Caring Allowance and Inter-state foster payments.

Chapter 7. Support service cases

The practice changes and amendments are outlined under the relevant sections of the chapter.

1.2 Develop and record a support plan

  • Clarify that if consent is withdrawn, planning may be commenced for intervention following the child’s birth if required.

Chapter 8. Regulation of care

The practice changes and amendments are outlined under the relevant sections of the chapter.

Authority

  • Child Protection Act 1999, sections 5 and 6, and chapter 4, part 1 and 2
  • Child Protection Regulation 2011, sections 22, 23, 24, 25 and 26
  • Commission for Children and Young People and Child Guardian Act 2000, sections 100, 101, 104B and part 6
  • Inclusion of two new procedures:
    • Procedure No. 460: Carer participation
    • Procedure No. 608: Child Related Costs – Long-term guardian support

2.2 Facilitate personal history checks

  • Clarification of the checks required for Blue Card screening.
  • Process when applicant cannot satisfy identity requirements for CCYPCG.
  • Information that needs to be provided to applicants regarding information shared with the nominated person.
  • Changes to ICMS process.

2.7 Complete the assessment report

  • Inclusion of the process of developing a 'Foster Carer Agreement'.
  • Changes to ICMS process.

3.3 Approve the application

  • A ‘Change in carer circumstances form’ will be created in ICMS and posted to the carer.
  • ICMS changes regarding Vendor registration.

4.1 Negotiate support arrangements

  • Additional information regarding ICMS upgrades for the 'Monitor and Support' screen.

4.2 Complete a Foster Carer Agreement

  • Clarifies the process for completing a Foster Care Agreement and recording this on ICMS.

4.3 Monitor and review the ongoing quality of care

  • Updated information about recording progress and support activities on ICMS.
  • Clarifies the responsibility of the PSU to update the Care entity status.

4.4 Standard and advanced training

  • Changes to ICMS recording of completed training for carers.

5.1 Invite an application for renewal of approval

  • Changes to ICMS recording of invitation to renew approval.

5.6 Complete the renewal assessment report

  • Changes to ICMS recording of Foster Care Agreement form.

5.10 Review the Foster Carer Agreement

  • Inclusion of the requirements to review the Foster Carer Agreement.

What ifs?

1. What if the applicant requires provisional approval?

  • Clarifying information in relation to provisional approval only being granted once.

2. What if there is a change in carer circumstances?

  • Changes to ICMS processes.
  • Clarification regarding situations where carers cease to be in a relationship.
  • Clarification regarding process when an adult joins the carer household.

3. What if an external party requests or requires personal information or history about a foster or kinship carer application?

  • Two new resources and links provided for external party requests.

9. What if a foster or kinship carer’s certificate of approval requires amendment, suspension or cancellation, other than on blue card or exemption card grounds?

  • Advises of letters to be created in ICMS.

10. What if a foster or kinship carer’s certificate of approval requires suspension or cancellation, on blue card or exemption card grounds?

  • Advises of letters to be created in ICMS.

Chapter 9. Matters of concern

The practice changes and amendments are outlined under the relevant sections of the chapter.

Authority

  • Child Protection Regulation 2011, section 14, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25 and 26.

1. Decide whether information constitutes a matter of concern

  • Inclusion of Temporary Custody Order.
  • New resource attached: Response to Matters of Concern.

1.4 Consult with relevant people

  • Clarifies when it is appropriate to consult with Matters of Concern Review Unit and the process required for consultation.

1.5 Seek CSSC manager approval for the decision

  • Additional content clarifying how and where to record information in ICMS when a decision has been made not to record a matter of concern.
  • Additional content clarifying who is responsible and where to record decision not to record a matter of concern in a child/young person’s file on ICMS

1.6 Complete a critical incident report

  • Additional information detailing the legislative requirements to advise police immediately of possible criminal offence and procedure to be followed.
  • Additional point clarifying where a critical incident report is to be placed on ICMS for licensed care service providers.

1.7 Recording and approval requirements

  • Identification of Legislation: Child Protection Regulation 2011, section 14.
  • Additional content clarifying how and where to record information in ICMS when a decision has been made not to record a matter of concern.

2.2 Provide required information prior to planning

  • Inclusion of Temporary Custody Order.

2.5 Conduct the assessment

  • Additional content detailing what actions are to occur when a decision is made to move a child/young person during an assessment. Link to 5. What if a child needs to be moved to a new placement?

2.8 Provide required information following the assessment

  • Additional point regarding attaching the matter of concern assessment and outcome letter to ICMS.

3. Investigate and Assess matter of concern notification

  • Clarifies the responsibility of the Team Leader to inform the CSSC manager or ASQ Director if there are allegations involving a commission of a criminal offence involving a child in out-of-home care.
  • Additional point clarifying where a critical incident report is to be placed on ICMS for licensed care service providers.

3.2 Provide required information prior to planning

  • Additional content clarifying who will be advised of matter of concern and how this information will be shared.
  • Additional content clarifying the provision of written advice to the carer or staff member to be provided during the investigation and assessment of the matter of concern.
  • Additional point re: attaching the matter of concern assessment and outcome letter to ICMS.

3.4 Arrange interviews with the child and the approved carer or staff member

  • New resource- Letter to carer/staff member – advice of matter of concern notification to the carer, which includes ‘Information sheet – support persons and advocates in matters of concern’ and ‘Information sheet – Matters of concern Investigation and Assessment Outcomes.

3.5 Conduct the investigation and assessment

  • New resource- Letter to carer/staff member – advice of matter of concern notification to the carer, which includes ‘Information sheet – support persons and advocates in matters of concern’ and ‘Information sheet – Matters of concern Investigation and Assessment Outcomes'.

3.6 Assess the information gathered during the investigation and assessment

  • Clarification on where to record new concerns received during a matter of concern assessment. To be recorded as additional concerns under the investigation and assessment planning tab in ICMS.

3.8 Actions required following the assessment

  • Clarifying information detailing where to attach an Action Plan developed by a Licensed Care Service following a matter of concern. Document to be attached to the matter of concern – investigation and assessment event in ICMS.
  • Additional content detailing procedural actions required when a matter of concern has been recorded as substantiated matter of concern – no breach of standards:
    • to undertake a review of child/young persons case plan and placement agreement with the carer to respond to any of the needs that were identified during the assessment.
    • Documentation of any ongoing case work response to be recorded in ICMS.

3.9 Provide required information following the investigation and assessment

  • Additional point - attach a copy of the letter to the ‘Matters of concern Investigation and Assessment’ event in ICMS.

4.1 When to develop an action plan

  • Inclusion of references to Chapter 8, 9 What if a foster or kinship carer’s certificate of approval requires amendment, suspension or cancellation, other than on blue card or exemption card grounds?
  • Actions required when developing an action plan where a carer certificate of approval is surrendered or expires during the course of an action plan. Action plan activities to be recorded in the monitor and support screen in ICMS for future reference.

4.2 Who will develop the action plan

  • Licensed Care Services: Additional point detailing where to attach a copy of the action plan developed by a licensed care service for a staff member to the ‘Matter of Concern’ event (for a CPCR) or ‘Matters of Concern Investigation and Assessment ‘event (for a matter of concern notification) in ICMS once developed by the service provider.

4.5 Develop the action plan

  • Additional content added due to ROC 2 ICMS changes: On approval of the action plan, actions and tasks identified in the ‘Action Plan’ will automatically appear as matter of concern follow up activities in the Monitor and Support screen in ICMS. Note ensure the carer has a monitor and support screen in ICMS before approving the action plan.

4.6 Implement and monitor the action plan

  • Additional content added due to ROC 2 ICMS changes: Record the implementation of the action plan and any related activities in the relevant ‘matter of concern follow up’ in the carer’s ‘Monitor and Support screen’ in ICMS. In addition any other additional actions and or issues not identified in the original action plan can be recorded as an additional follow up activity in the ‘Monitor and Support Tab’.
  • Additional content added due to ROC 2 ICMS changes: for licensed care services record details of matter of concern follow up information in a ‘matter of concern follow up’ document created in the care services record on ICMS.

4.7 Review the action plan

  • Additional content added due to ROC 2 ICMS changes: Attach a copy of the minutes of the review of action plan to a ‘matter of concern Action plan review’ document in the carer’s ‘Monitor and Support’ screen in ICMS and add any relevant subject children.
  • Additional content added due to ROC 2 ICMS changes. For a licensed care service, attach a copy of the review to a ‘matter of concern follow up' document created in the care service’s record in ICMS.

What ifs?

All ‘what ifs’ reordered and renumbered.

1. What if concerns are recieved by Child Safety After Hours Service Centre (CSAHSC)?

  • Additional content has been incorporated detailing what actions are required to be undertaken by Child Safety After Hours Service Centre when concerns are received that may constitute a matter of concern.
  • Inclusion of Legislative requirement to immediately inform Queensland Police Service of allegations of harm to child or young person that may have involved the commission of a criminal offence.

3. What if there is harm by another household member?

  • Additional content has been added detailing practice guidelines when Child Safety staff receive information involving allegations of sexual abuse.
  • Inclusion of Legislative requirement to immediately inform Queensland Police Service of allegations of harm to child or young person that may have involved the commission of a criminal offence.

4. What if there is harm by a person living outside the care environment?

  • Additional content has been added detailing practice guidelines when Child Safety staff become aware of allegations of sexual abuse.
  • Inclusion of legislative requirement to immediately inform Queensland Police Service of allegations of harm to child or young person that may have involved the commission of a criminal offence.

6. What if the concerns received are historical?

  • Additional content added due to ROC 2 ICMS changes: record information in ‘matter of concern historical concerns’ document in the carer’s ‘Monitor and Support screen’ and add the relevant child to this event.

Chapter 10. General procedures

The practice changes and amendments are outlined under the relevant sections of the chapter. All subchapters reordered and renumbered.

10.5 Recording sensitivity

  • Amendment to the classification of ‘sensitive’ this classification has been limited to:
    • Any staff member who has a child or unborn child subject to an investigation and assessment or to ongoing intervention
    • A Department of Communities, Child Safety and Disability Services employee who applies for approval as a carer, including provisional approval
    • A child requiring an adoptive placement (a pre-adoptive case).

10.11 Staff safety and well-being

  • New link to practice paper: 'Working with parents who demonstrate hostile and aggressive behaviour'.

10.14 Referral for active intervention services

  • Clarifies RAI referral criteria when consent has/has not been obtained.

10.16 Referral to an Aboriginal and Torres Strait Islander family support service

  • Clarifies ATSIFSS referral criteria when consent has not been obtained.

Glossary

  • Amended definition for Transition to independence

Acronyms

  • Updated to include TTI (Transition to independence)

Resources

There are additional resources attached to a number of chapters. These resources can be accessed via the hyperlink within each procedure, the hyperlink under resources in each chapter or Resources.

New

  • Case Summary for Transfer
  • Children and young peoples participation strategy
  • CSIS user manual
  • Letter re: Expression of regret – child or young person receiving ongoing intervention
  • Letter re: Expression of regret – child or young person no longer receiving ongoing intervention
  • Respite agreement form
  • Reporting missing or absconding children to the Department of Communities, Child Safety and Disability Services: A guide for non-government organisations
  • After care service factsheet
  • Department of Education – Kindergarten Funding Scheme
  • National Clinical Assessment Framework for Children and Young People in Out-of-Home Care (OOHC) - March 2011
  • Public Trustee
  • YHARS Service Guidelines
  • Young person after care flyer
  • Authority to liaise with an authorised person
  • Information Privacy Deed for all external assessors
  • Information Privacy Deed for panel participants
  • Request to consider alternative identification
  • Letter to approved carer/staff member - advice of matter of concern notification, which includes ‘Information sheet – support persons and advocates in Matters of Concern’ and ‘Information sheet – Matters of Concern Investigation and Assessment Outcomes’
  • Practice resource: Response to Matters of Concern
  • Information sheet – support persons and advocates in Matters of Concern
  • Practice paper: Working with parents who demonstrate hostile and aggressive behaviour
  • Victims of Crime website

Deleted

All letters and forms from Chapter 8 that are now created in ICMS regulation of care functionality have been removed from the resources list.

  • Application for transfer order (form 49)
  • Family Group meeting convenor checklist
  • Listening, hearing and acting: Approaches to the participation of children and young people in decision-making
  • How to attach child health passport information
  • How to attach the education support plan
  • Youth Housing and Reintegration Service (YHARS) including After Care Service - Information for staff
  • Youth Housing and Reintegration Service (YHARS) including After Care Service - Information for young people
  • Letter to carer - show cause notice

Amended

All letters from Chapter 4 regarding family group meetings have been amended and linked to explanatory text on infonet

  • Family Group Meeting Convenor Handbook
  • Family Group Meeting referral
  • Critical incident report
  • Joint Action Plan - Department of Communities (Housing and Homelessness Services and Child Safety Services)
  • Memorandum of Understanding between The State of Queensland, through Child Safety, Youth and Families, the Department of Communities and The Royal Society for the Prevention of Cruelty to Animals, Queensland 2012-2014
  • Practice paper: Family contact for children and young people in out-of-home care
  • CREATE Foundation Queensland – Go Your Own Way Kit
  • Practice resource: Approved carers - an overview
  • Practice resource: Legislative requirements for the approval of kinship carers
  • Practice resource: Negotiating support arrangements for approved carers
  • Practice resource: Understanding personal history checks
  • Queensland Health - List of maternity hospitals and nominated positions
  • Foster Carer Agreement
  • Achievement and Capability plan
  • Shared Information Solutions ICMS – Child protection participants manual