4. Continue monitoring the standards of care

The decision to ‘continue monitoring the standards of care’ will be recorded when the concerns do not warrant a ‘standards of care review’ or ‘harm report’ response, but require proactive case work and support to address the issues, to prevent them from continuing or escalating into a future ‘standards of care review’ or ‘harm report’. For example:

  • helping the carer or care service to understand the practical application of the standards of care to their daily care of the child
  • responding to indications that the carer or care service is experiencing strain or stress
  • providing additional or alternative supports or services to the child or carer
  • assisting the carer or care service to implement safe caring practices, such as appropriate interactions with a child with a history of sexual abuse, sexually reactive behaviour or domestic violence
  • addressing systemic factors that are contributing to stress in the placement, such as overcrowding, insufficient levels of support, insufficient sharing of information about the child’s needs or behaviour or inadequate placement matching of the child in the current care environment.

These issues or concerns will generally be addressed through ongoing case work with the child by the CSO with case responsibility, or through the provision of additional or different supports to the carer, by either the foster and kinship care service or Child Safety.

The specific actions to be undertaken, along with the allocation of tasks and timeframe for completion, will be agreed to by care team members at the earliest opportunity. These actions and the person responsible for them will be recorded by the CSO with case responsibility for the child, in the carer entity or care service records.

For further information about monitoring refer to 2.2 Actively monitor the standards of care.