2. Obtain approval to downgrade or delete an approved notification

To delete or downgrade a previously approved notification, within a CSSC or the Child Safety After Hours Service Centre:

  • raise the issue or request with the appropriate team leader and discuss the recorded child protection concerns and rationale for the request
  • the team leader must ensure the request meets the requirements of current policy and procedures and must consult with the senior practitioner
  • if the team leader endorses the request, forward an email outlining the request and the rationale for the decision to be via the team leader to the CSSC manager for review
  • if the decision is not endorsed by the team leader, the investigation and assessment must be commenced within the response timeframe, or as soon as possible
  • on receipt of an email requesting the downgrading or deletion of a notification, the CSSC manager will review the request and the rationale, and, if in keeping with current policy and procedures, approve the request and advise the team leader and CSO by return email
  • if the request is not approved by the CSSC manager, the investigation and assessment must be commenced within the response timeframe, or as soon as possible.

Note: A notification is not be downgraded retrospectively in response to receiving subsequent mitigating information about the child protection concerns already recorded and approved.