2. Determine the primary case worker

The relevant Adoption Services team leader and the CSSC manager responsible for the geographic area where the parents reside will negotiate whether an adoption officer or a CSO from the CSSC will be the primary case worker.

In making this decision, consideration will be given to:

  • the area in which the child's parents reside
  • the capacity of the worker to prioritise the response for immediate follow-up.

For information about the responsibilities of the primary case worker, refer to the practice resource Providing adoption services (PDF, 26 KB).

2.1 Parents reside in the Brisbane metropolitan area

If the parents reside in the Brisbane metropolitan area, the primary case worker can be either an adoption officer or a CSO from the CSSC. When negotiating this decision, the Adoption Services team leader and CSSC manager must consider how best to provide timely services to parents who are considering adoption for a new born baby or a child.

2.2 Parents reside outside the Brisbane metropolitan area

If the parents reside outside the Brisbane metropolitan area, the primary case worker must be a CSO from the CSSC that covers the geographic area where the parents reside.