10. General

• 10.1 Decision-making about Aboriginal and Torres Strait Islander children
  • Key steps
    • 1. Enable meaningful participation in decision-making
    • 2. Arrange for an independent person to facilitate the child's and family's participation
    • 3. Refer the family for family-led decision-making
  • Resources
• 10.2 Statutory obligation to notify the Queensland Police Service of possible criminal offences
  • Key steps
    • 1. Decide if a matter must be reported to the QPS
    • 2. Report the matter to the QPS
  • Resources
• 10.3 Information sharing for service delivery coordination
  • Key steps
    • 1. Key principles for information sharing
    • 2. Decide when information may be shared
    • 3. Decide if stated information is needed
  • What ifs - responding to specific information sharing matters
  • Resources
• 10.4 Providing adoption services
  • Key steps
    • 1. Provide adoption services
    • 2. Determine the primary case worker
    • 3. Supervise services delivered by the primary case worker
    • 4. Provide pre-consent counselling to parents
    • 5. Facilitate an adoption care agreement for a child whose parents are receiving pre-consent counselling
    • 6. Witness consents to an adoption
    • 7. Provide information and counselling to a child and consider the child's views
    • 8. Pursue adoption for a child subject to a child protection order
    • 9. Respect Aboriginal tradition and Island custom
    • 10. Respond to a request to provide one-off post adoption services
    • 11. Record information
  • Resources
• 10.5 Recording sensitivity
  • Key steps
    • 1. Determine whether a person or event is sensitive
    • 2. Classify a person or event as sensitive
    • 3. Manage a sensitive person or event
    • 4. Review the sensitivity plan
    • 5. Manage sensitive records
  • What ifs
  • Resources
• 10.6 Downgrading or deleting an approved notification
  • Key steps
    • 1. Consider whether to downgrade or delete an approved notification
    • 2. Obtain approval to downgrade or delete an approved notification
    • 3. Downgrade a notification
    • 4. Delete a notification
• 10.7 Undertake the substance testing of parents
  • Key steps
    • 1. Overview of substance testing
    • 2. The substance test and test results
    • 3. Implement substance testing
    • 4. Implement concurrent assessment, monitoring and intervention strategies
  • Resources
• 10.8 Responding to self-harming behaviour
  • Key steps
    • 1. Identify that a child is at risk of self-harm
    • 2. Respond to the child with a self-harm alert
    • 3. Review the self-harm risk management plan
  • What ifs
  • Resources
• 10.9 Responding to suicide risk behaviour
  • Key steps
    • 1. Identify that a child is at risk of suicide
    • 2. Respond to the child with a suicide risk alert
    • 3. Review the suicide risk management plan
  • What ifs
  • Resources
• 10.10 Warrant for the apprehension of a child
  • Key Steps
    • 1. Apply for a warrant
    • 2. Enact a warrant
  • Resources
• 10.11 Staff safety and well-being
  • Key steps
    • 1. Implement strategies to promote staff safety and well-being
    • 2. Implement strategies to avoid client aggression
    • 3. Manage aggressive behaviour by clients
    • 4. Respond to an incident of aggressive behaviour
    • 5. Implement strategies to manage stress, vicarious trauma and critical incident stress
  • Resources
• 10.12 Professional supervision
  • Key steps
    • 1. Implement supervision requirements
    • 2. Fulfil roles and responsibilities
    • 3. Develop a supervision agreement
    • 4. Implement the supervision agreement
    • 5. Record supervision
  • What ifs
  • Resources
• 10.13 The video taping or recording of departmental staff
  • Key steps
    • 1. Implement actions when staff are video taped or audio recorded while performing work duties
    • 2. Implement actions when the personal details or footage of a staff member are inappropriately published
    • 3. Consider preventative strategies for enhancing personal privacy and safety
  • Resources
• 10.14 Referring to Family and Child Connect or intensive family support services for early intervention
  • Key steps
    • 1. Roles and functions of Family and Child Connect
    • 2. Roles and functions of intensive family support services
    • 3. Referrals to Family and Child Connect or an intensive family support services
    • 4. Making a referral to Family and Child Connect or an intensive family support service
  • What ifs
  • Resources
• 10.15 The role of the Child Safety After Hours Service Centre
  • Key steps
    • 1. Interface between the CSAHSC and CSSCs or RISs
    • 2. Make an after hours referral
  • What ifs
  • Resources
• 10.16 Referral to an Aboriginal and Torres Strait Islander family support service
  • Key steps
    • 1. Determine eligibility for an ATSIFSS referral
    • 2. Make a referral to an ATSIFSS
    • 3. Action following a referral to an ATSIFSS
  • What ifs
  • Resources
• 10.17 Complaints management
  • Key steps
    • 1. Intake
    • 2. Complaint management process
    • 3. Alternative response
    • 4. Investigation
    • 5. Internal review
    • 6. Privacy complaints
    • 7. Public Interest Disclosure
    • 8. Conduct and Performance Excellence
  • Resources
• 10.18 Interstate and New Zealand matters
  • Key steps
    • 1. Overview of interstate and New Zealand matters
    • 2. Make a request to another jurisdiction
    • 3. Respond to a request from another jurisdiction
    • 4. Enacting a warrant
  • Resources
• 10.19 Systems and Practice Reviews following the serious physical injury or death of a child
  • Key steps
    • 1. Actions following the serious physical injury or death of a child
    • 2. Participate in the review
    • 3. Actions arising from review processes
• 10.20 Victims of crime and the role of Victim Assist Queensland
  • Key steps
    • 1. Respond to victims of crime
    • 2. Provide information to a victim of crime
    • 3. Make an application to Victim Assist Queensland
  • Resources
• 10.21 Family courts
  • Key steps
    • 1. The family courts and child protection interface
    • 2. Exchange of information
    • 3. Assess information received about harm or risk of harm
    • 4. Respond to an order requesting intervention by the department - section 91B orders
    • 5. Undertake an investigation and assessment
    • 6. Respond to a child in need of protection
  • What ifs
  • Resources
• 10.22 International child protection matters and the Hague Child Abduction Convention
  • Key steps
    • 1. Manage international child protection matters
    • 2. Manage intervention under the Hague Child Abduction Convention
  • Resources
• What ifs
• Resources

You are here:

1. Home
2. Chapters
   • Framework for practice and maps
   • Introduction
   • Practice papers
   • Quicklinks
   • Resources
   • Structured Decision Making
3. 10. General
   • 1. Intake
   • 2. Investigation and assessment
   • 3. Ongoing intervention
   • 4. Case planning
   • 5. Children in care
   • 6. Intervention with parental agreement
   • 7. Support service cases
   • 8. Regulation of care
   • 9. Standards of care
4. 10.14 Referring to Family and Child Connect or intensive family support services for early intervention
   • 10.10 Warrant for the apprehension of a child
   • 10.11 Staff safety and well-being
   • 10.12 Professional supervision
   • 10.13 The video taping or recording of departmental staff
   • 10.15 The role of the Child Safety After Hours Service Centre
   • 10.16 Referral to an Aboriginal and Torres Strait Islander family support service
   • 10.17 Complaints management
   • 10.18 Interstate and New Zealand matters
   • 10.19 Systems and Practice Reviews following the serious physical injury or death of a child
   • 10.1 Decision-making about Aboriginal and Torres Strait Islander children
   • 10.20 Victims of crime and the role of Victim Assist Queensland
   • 10.21 Family courts
   • 10.22 International child protection matters and the Hague Child Abduction Convention
   • 10.2 Statutory obligation to notify the Queensland Police Service of possible criminal offences
   • 10.3 Information sharing for service delivery coordination
   • 10.4 Providing adoption services
   • 10.5 Recording sensitivity
   • 10.6 Downgrading or deleting an approved notification
   • 10.7 Undertake the substance testing of parents
   • 10.8 Responding to self-harming behaviour
   • 10.9 Responding to suicide risk behaviour
   • Resources
   • What ifs
5. Resources

Forms and templates

• Referral Form

Other

• The Queensland Child Protection Guide
• Bromfield, L, Sutherland, K, Parker R 2012, Families with multiple and complex needs, Victorian Government Department of Human Services, Melbourne