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Search Department of Communities, Child Safety and Disability Services
Child Safety Services
Introduction
Department of Child Safety, Youth and Women
Relevant legislation
Other key documents
Child safety service centres: staff roles and responsibilities
Framework for the participation of children and young people in decision-making
Respecting diversity
Delegations
Accountability for children in Queensland
Resources
Framework for practice and maps
Practice maps
Chapters
1. Intake
2. Investigation and assessment
3. Ongoing intervention
4. Case planning
5. Children in care
6. Intervention with parental agreement
7. Support service cases
8. Regulation of care
9. Standards of care
10. General
Practice papers
Resources
Forms and templates
Departmental Resources
External
Structured Decision Making
What is Structured Decision Making?
Background to implementation
How do SDM assessments fit with professional judgement?
SDM assessments
Case reading
SDM resources
Quicklinks
Acronyms
Glossary of terms
How to use the Child Safety Practice Manual
Previous versions
Printable version
Updates
10. General
10.1 Decision-making about Aboriginal and Torres Strait Islander children
Key steps
1. Enable meaningful participation in decision-making
2. Arrange for an independent person to facilitate the child's and family's participation
3. Refer the family for family-led decision-making
Resources
10.2 Statutory obligation to notify the Queensland Police Service of possible criminal offences
Key steps
1. Decide if a matter must be reported to the QPS
2. Report the matter to the QPS
Resources
10.3 Information sharing for service delivery coordination
Key steps
1. Key principles for information sharing
2. Decide when information may be shared
3. Decide if stated information is needed
What ifs - responding to specific information sharing matters
Resources
10.4 Providing adoption services
Key steps
1. Provide adoption services
2. Determine the primary case worker
3. Supervise services delivered by the primary case worker
4. Provide pre-consent counselling to parents
5. Facilitate an adoption care agreement for a child whose parents are receiving pre-consent counselling
6. Witness consents to an adoption
7. Provide information and counselling to a child and consider the child's views
8. Pursue adoption for a child subject to a child protection order
9. Respect Aboriginal tradition and Island custom
10. Respond to a request to provide one-off post adoption services
11. Record information
Resources
10.5 Recording sensitivity
Key steps
1. Determine whether a person or event is sensitive
2. Classify a person or event as sensitive
3. Manage a sensitive person or event
4. Review the sensitivity plan
5. Manage sensitive records
What ifs
Resources
10.6 Downgrading or deleting an approved notification
Key steps
1. Consider whether to downgrade or delete an approved notification
2. Obtain approval to downgrade or delete an approved notification
3. Downgrade a notification
4. Delete a notification
10.7 Undertake the substance testing of parents
Key steps
1. Overview of substance testing
2. The substance test and test results
3. Implement substance testing
4. Implement concurrent assessment, monitoring and intervention strategies
Resources
10.8 Responding to self-harming behaviour
Key steps
1. Identify that a child is at risk of self-harm
2. Respond to the child with a self-harm alert
3. Review the self-harm risk management plan
What ifs
Resources
10.9 Responding to suicide risk behaviour
Key steps
1. Identify that a child is at risk of suicide
2. Respond to the child with a suicide risk alert
3. Review the suicide risk management plan
What ifs
Resources
10.10 Warrant for the apprehension of a child
Key Steps
1. Apply for a warrant
2. Enact a warrant
Resources
10.11 Staff safety and well-being
Key steps
1. Implement strategies to promote staff safety and well-being
2. Implement strategies to avoid client aggression
3. Manage aggressive behaviour by clients
4. Respond to an incident of aggressive behaviour
5. Implement strategies to manage stress, vicarious trauma and critical incident stress
Resources
10.12 Professional supervision
Key steps
1. Implement supervision requirements
2. Fulfil roles and responsibilities
3. Develop a supervision agreement
4. Implement the supervision agreement
5. Record supervision
What ifs
Resources
10.13 The video taping or recording of departmental staff
Key steps
1. Implement actions when staff are video taped or audio recorded while performing work duties
2. Implement actions when the personal details or footage of a staff member are inappropriately published
3. Consider preventative strategies for enhancing personal privacy and safety
Resources
10.14 Referring to Family and Child Connect or intensive family support services for early intervention
Key steps
1. Roles and functions of Family and Child Connect
2. Roles and functions of intensive family support services
3. Referrals to Family and Child Connect or an intensive family support services
4. Making a referral to Family and Child Connect or an intensive family support service
What ifs
Resources
10.15 The role of the Child Safety After Hours Service Centre
Key steps
1. Interface between the CSAHSC and CSSCs or RISs
2. Make an after hours referral
What ifs
Resources
10.16 Referral to an Aboriginal and Torres Strait Islander family support service
Key steps
1. Determine eligibility for an ATSIFSS referral
2. Make a referral to an ATSIFSS
3. Action following a referral to an ATSIFSS
What ifs
Resources
10.17 Complaints management
Key steps
1. Intake
2. Complaint management process
3. Alternative response
4. Investigation
5. Internal review
6. Privacy complaints
7. Public Interest Disclosure
8. Conduct and Performance Excellence
Resources
10.18 Interstate and New Zealand matters
Key steps
1. Overview of interstate and New Zealand matters
2. Make a request to another jurisdiction
3. Respond to a request from another jurisdiction
4. Enacting a warrant
Resources
10.19 Systems and Practice Reviews following the serious physical injury or death of a child
Key steps
1. Actions following the serious physical injury or death of a child
2. Participate in the review
3. Actions arising from review processes
10.20 Victims of crime and the role of Victim Assist Queensland
Key steps
1. Respond to victims of crime
2. Provide information to a victim of crime
3. Make an application to Victim Assist Queensland
Resources
10.21 Family courts
Key steps
1. The family courts and child protection interface
2. Exchange of information
3. Assess information received about harm or risk of harm
4. Respond to an order requesting intervention by the department - section 91B orders
5. Undertake an investigation and assessment
6. Respond to a child in need of protection
What ifs
Resources
10.22 International child protection matters and the Hague Child Abduction Convention
Key steps
1. Manage international child protection matters
2. Manage intervention under the Hague Child Abduction Convention
Resources
What ifs
Resources
You are here:
Home
Chapters
Framework for practice and maps
Introduction
Practice papers
Quicklinks
Resources
Structured Decision Making
10. General
1. Intake
2. Investigation and assessment
3. Ongoing intervention
4. Case planning
5. Children in care
6. Intervention with parental agreement
7. Support service cases
8. Regulation of care
9. Standards of care
10.14 Referring to Family and Child Connect or intensive family support services for early intervention
10.10 Warrant for the apprehension of a child
10.11 Staff safety and well-being
10.12 Professional supervision
10.13 The video taping or recording of departmental staff
10.15 The role of the Child Safety After Hours Service Centre
10.16 Referral to an Aboriginal and Torres Strait Islander family support service
10.17 Complaints management
10.18 Interstate and New Zealand matters
10.19 Systems and Practice Reviews following the serious physical injury or death of a child
10.1 Decision-making about Aboriginal and Torres Strait Islander children
10.20 Victims of crime and the role of Victim Assist Queensland
10.21 Family courts
10.22 International child protection matters and the Hague Child Abduction Convention
10.2 Statutory obligation to notify the Queensland Police Service of possible criminal offences
10.3 Information sharing for service delivery coordination
10.4 Providing adoption services
10.5 Recording sensitivity
10.6 Downgrading or deleting an approved notification
10.7 Undertake the substance testing of parents
10.8 Responding to self-harming behaviour
10.9 Responding to suicide risk behaviour
Resources
What ifs
Resources
Resources
Forms and templates
Referral Form
Other
The Queensland Child Protection Guide
Bromfield, L, Sutherland, K, Parker R 2012, Families with multiple and complex needs
,
Victorian Government Department of Human Services, Melbourne
Last reviewed
17 April 2018
Last modified
1 September 2019
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Creative Commons Attribution 4.0 International (CC BY 4.0) licence