Intake phase

Intake - Child protection system framework phases

Intake phase

Intake is the initial decision making point where the department determines its response to reports of suspected harm or risk of harm to a child or unborn child who may be at risk of harm after he or she is born.

It is initiated when professionals, family members or members of the public contact the department with concerns of harm or risk of harm to a child.

Each day, Regional Intake Services receive information from a variety of sources including parents, neighbours, health sources, friends and relatives, police and school personnel with concerns for children and young people.

The department may respond by:

  • recording an intake enquiry
  • recording a child concern report if the concerns raised suggest that a child is not in need of protection and, if of benefit to the family, a referral can be made to family support services
  • recording a notification when the concerns suggest that a child may be in need of protection. This decision involves assessing the information received, checking any child protection history, and completing other checks such as seeking additional information from other agencies or professionals.

Graphs

Number of intake responses to child protection information, by response type, Queensland, 2006-07 to 2010-11 Number of intake responses to child protection reports, by response type, Queensland, 2014-15 to 2018-19

YearChild concern report - protective advice responseNotification recorded - investigation and assessment response
2006-07 41615 28511
2007-08 46882 25003
2008-09 59662 23408
2009-10 79471 21885
2010-11 90863 21655

Proportion of intakes by primary source, Queensland, 2010-11 Proportion of intakes by primary source, Queensland, 2018-19

YearParent/ guardianOther relativeFriend/ neighbourSchool personnelPoliceHealth sourcesAll other sources
2009-10 12.7 % 5.7 % 5.3 % 13.1 % 35 % 11.9 % 16.3 %
2010-11 12.8 % 6.2 % 5.7 % 12.7 % 35.3 % 12.1 % 15.2 %

Tables

DescriptionAnnualQuarterly
I.1: Intake, by intake type, Queensland Excel (XLSX, 19 KB) Excel (CSV, 6 KB) Excel (XLSX, 19 KB) Excel (CSV, 6 KB)
I.2: Intake, by intake type and primary source, Queensland Excel (XLSX, 22 KB) Excel (CSV, 8 KB) Excel (XLSX, 22 KB) Excel (CSV, 8 KB)
I.3: Intake, by intake type and region, Queensland Excel (XLSX, 21 KB) Excel (CSV, 8 KB) Excel (XLSX, 21 KB) Excel (CSV, 8 KB)
I.4: Children subject to an intake, by Aboriginal and Torres Strait Islander status, Queensland Excel (XLSX, 19 KB) Excel (CSV, 6 KB) Excel (XLSX, 19 KB) Excel (CSV, 6 KB)
I.5: Children subject to an intake, by first intake type and region, Queensland Excel (XLSX, 21 KB) Excel (CSV, 8 KB) Excel (XLSX, 21 KB) Excel (CSV, 8 KB)

Table notes

The department reports on the number of intakes (child concern reports and notifications) received each year. In 2018-19, there were 121,813 intakes relating to 73,555 children received by the department.

Over the past year, the number of intakes increased by 2.2 per cent, from 119,192 for 2017-18 to 121,813 for 2018-19.

In 2018-19, the major sources of intakes were school personnel (24.6 per cent) followed by parent/guardian (15.0 per cent) and health sources (13.6 per cent).

The number of Aboriginal and Torres Strait Islander children subject to an intake increased by 0.9 per cent from 17,111 children in 2017-18 to 17,268 children in 2018-19. The number of non-Aboriginal and Torres Strait Islander children subject to an intake increased by 4.2 per cent from 54,021 children in 2017-18 to 56,287 children in 2018-19.

Over the past five years there has been an increase of 13.2 per cent in total intakes received by the department, from 107,585 for 2014-15 to 121,813 for 2018-19.  

Performance information