Child and family

• Support for children and families
  • Support for parents and families
  • Independent person
    • Information for children and young people
    • Information for families
    • Information for independent persons
• Protecting children
  • About child protection
    • Reporting and referring concerns
    • Child protection legislation
    • Mandatory reporting
    • Children and young people's rights
    • Parents' rights
    • Roles and responsibilities
    • National approach to child protection
  • What is child abuse?
    • Signs of child abuse and neglect
    • Why does child abuse happen?
    • Effects of harm
    • Child sexual abuse
  • How to prevent abuse
    • Protecting children from harm
    • Prevention and early intervention
  • Reporting child abuse
    • If you suspect harm
    • What happens when we are contacted?
    • What happens when a report is made?
    • Reporting child abuse in other states
  • Responding to child abuse
    • Moving a child to a safe place
    • Investigation and assessment
      • Unborn children
      • Assessment orders
    • Care Agreements
    • What you can expect
  • Ongoing intervention
    • Case planning
      • Service referrals
    • Support Service case
    • Intervention with Parental Agreement
    • Child Protection Order
    • Family group meetings
    • Court processes
    • Youth justice
    • Contacts
  • Resources and publications
    • Handbook
• Foster and kinship care
  • Carer training
    • Foster carer training
      • Foreword
      • Procedures and guidelines
      • Frequently asked questions
      • Orientation
      • Learning outcomes
      • Pre-service training
      • Water safety for carers
      • Learning journal
      • Standard training
      • Caring for Aboriginal and Torres Strait Islander children
      • Advanced training
        • Attachment
        • Whose problem is this?
        • Foster Parent College
        • Independence and connections
        • I'm an individual...
        • Infectious diseases
        • Ready, set, fly! A parent's guide to teaching life skills
        • Loss and grief for children in care
        • Participation
        • Positive and Protective series
        • Reality fostering
        • Strategies for Managing Abuse Related Trauma (SMART)
        • Whose job is this?
      • Recognition of prior learning (RPL)
      • Acknowledgements
  • Rights and responsibilities
    • Standards of care
    • Statement of commitment
    • Charter of rights for a child in care
    • United Nations Convention on the Rights of the Child
  • Aboriginal and Torres Strait Islanders
    • Child Placement Principle
  • Regulation of care
    • Concerns about the standards of care
    • Community Visitors and Child Advocates
  • Contacts
    • Community foster care agency contacts
      • Brisbane Region
      • Central Queensland Region
      • Far North Queensland Region
      • North Coast Region
      • North Queensland Region
      • South East Region
      • South West Region
    • Indigenous foster care agency contacts
    • Peak body and advocacy group contacts
  • Resources and publications
    • Information for existing carers
    • Information for prospective carers
    • Recruitment of foster carers
    • Children and Young People's Participation Strategy
• Adoption
  • Resources and publications
• Child and family reform
  • Sharing responsibility for children's safety and wellbeing
  • Supporting families earlier
  • Working better with families in contact with the child protection system
  • Meeting the needs and requirements of Aboriginal and Torres Strait Islander children, families and communities
    • Empowering Families Innovation Fund
    • Aboriginal and Torres Strait Islander Service Reform Project
    • Aboriginal and Torres Strait Islander Family Wellbeing Services
    • Family Participation Program
    • Indigenous career progression - cadetships and scholarships
    • Aboriginal and Torres Strait Islander child protection sector and service development
  • Improving care and post-care for children and young people
  • Delivering quality services to children and families through a capable, motivated workforce and client-focused organisations
    • Quality Improvement Program
  • Building an accountable, transparent and cost-effective system
  • Child protection legislation reform
  • History of child protection legislation reforms
  • Specialist Services
• Queensland Government Response to the Royal Commission into Institutional Responses to Child Sexual Abuse
  • Truth, Healing and Reconciliation Taskforce
    • Taskforce members
  • National Redress Scheme in Queensland
• NDIS transition and implementation
  • Information for young people with disability in care
  • Information for foster and kinship carers of children with disability
  • NDIS information for parents and families of children in care
  • NDIS information for Family Support Providers
  • NDIS information for Residential Care services
• Our performance
  • Summary statistics
    • Child protection orders
    • Protective orders
  • Family Support and Child Protection System Framework
  • Family Support Services
  • Intake phase
    • Child concern reports
    • Notifications
  • Investigation and assessment phase
    • Assessment orders
    • Investigation and assessment
    • Substantiations
  • Ongoing intervention phase
    • Intervention with parental agreement
    • Short-term child protection orders
    • Living away from home
    • Carer families
  • Ongoing intervention phase (Permanency planning)
    • Legal Permanency - Long-term child protection orders
    • Exiting out-of-home care
  • Improved safety
    • Re-entry
    • Standard of care reviews and harm reports
  • High quality services and improved wellbeing
    • Case plans
    • Child health passports
    • Physical Permanency: Stability and permanency of placements
    • Transition to adulthood
    • Relational Permanency – Placement with siblings
    • Cultural support plan
  • Representation of Aboriginal and Torres Strait Islander children
    • Our Way Strategy and Action Plan
    • Placement of Aboriginal and Torres Strait Islander children
  • Family and household characteristics
  • Demographics
  • System and Practice Reviews - Child deaths
  • Regional data
    • Central Queensland region
    • Moreton region
    • Northern region
    • South East region
    • South West region
  • Adoptions
  • Glossary of terms
  • Table notes
  • Contacts
  • Resources and publications
    • Child protection partnerships reports
• Child Safety Practice Manual
• Child and family resources
  • Protecting children: an inquiry into abuse of children in foster care
  • Managing child safety information
  • Assessment of the OneSchool Referral Process

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   • Support for children and families
4. Intake phase

Intake is the initial decision making point where the department determines its response to reports of suspected harm or risk of harm to a child or unborn child who may be at risk of harm after he or she is born.

It is initiated when professionals, family members or members of the public contact the department with concerns of harm or risk of harm to a child.

Each day, Regional Intake Services receive information from a variety of sources including parents, neighbours, health sources, friends and relatives, police and school personnel with concerns for children and young people.

The department may respond by:

• recording an intake enquiry
• recording a child concern report if the concerns raised suggest that a child is not in need of protection and, if of benefit to the family, a referral can be made to family support services
• recording a notification when the concerns suggest that a child may be in need of protection. This decision involves assessing the information received, checking any child protection history, and completing other checks such as seeking additional information from other agencies or professionals.

Graphs

Number of intake responses to child protection reports, by response type, Queensland, 2014-15 to 2018-19

Proportion of intakes by primary source, Queensland, 2018-19

Tables

Table notes

Trends

The department reports on the number of intakes (child concern reports and notifications) received each year. In 2018-19, there were 121,813 intakes relating to 73,555 children received by the department.

Over the past year, the number of intakes increased by 2.2 per cent, from 119,192 for 2017-18 to 121,813 for 2018-19.

In 2018-19, the major sources of intakes were school personnel (24.6 per cent) followed by parent/guardian (15.0 per cent) and health sources (13.6 per cent).

The number of Aboriginal and Torres Strait Islander children subject to an intake increased by 0.9 per cent from 17,111 children in 2017-18 to 17,268 children in 2018-19. The number of non-Aboriginal and Torres Strait Islander children subject to an intake increased by 4.2 per cent from 54,021 children in 2017-18 to 56,287 children in 2018-19.

Over the past five years there has been an increase of 13.2 per cent in total intakes received by the department, from 107,585 for 2014-15 to 121,813 for 2018-19.  

Performance information

• Child Concern Reports data
• Notifications data