Department of Child Safety, Youth and Women

Aboriginal and Torres Strait Islander Family Wellbeing Services

Together with our non-government partners, we are changing the way we work with and provide services to Aboriginal and Torres Strait Islander families and communities to improve the wellbeing and safety of Aboriginal and Torres Strait Islander families, children and young people.

The Queensland Government has committed $150 million over five years to establish new Aboriginal and Torres Strait Islander Family Wellbeing services to better support vulnerable Aboriginal and Torres Strait Islander families across the state.

The new Family Wellbeing Services make it easier for Aboriginal and Torres Strait Islander families in communities across Queensland to access culturally responsive support to improve their social, emotional, physical and spiritual wellbeing, and build their capacity to safely care for and protect their children.

This program combine the functions of the following existing family support programs into one community-run Family Wellbeing Service:

  • Aboriginal and Torres Strait Islander Family Support Service
  • Tertiary Family Support services
  • Targeted Family Support services
  • Secondary Family Support Services.

Aboriginal and Torres Strait Islander community-controlled organisations lead the design and delivery of these services to ensure support and responses are culturally safe and responsive, reflect community and family strengths, local needs and aspirations, leadership and cultural knowledge.

Aboriginal and Torres Strait Islander Family Wellbeing Services workers collaborate with a wide range of culturally appropriate universal, secondary and specialist services, Recognised Entities, placement services, and with each individual family, to plan and provide a tailored, holistic and coordinated response to their specific needs. This includes working with families with diverse needs — from prevention and early intervention support to help families at the earliest possible opportunity to prevent concerns and worries from escalating, through to intensive support for families already in contact with the child protection system. 

Aboriginal and Torres Strait Islander Family Wellbeing Services were rolled out progressively across the state from December 2016 and to April 2018, with all services now operational across Queensland. 

Location

Provider

Phone

Beaudesert, Jimboomba

and Gold Coast Hinterland

Mununjali Jymbi Centre – Family Wellbeing Service

07 5541 2575

Beenleigh/Bayside

Aboriginal and Torres Strait Islander Community Health Services (ATSICHS) Family Wellbeing Service

07 3239 5381

Brisbane

Kummara Family Wellbeing Service

07 3846 5654

Brisbane North

Kurbingui (Yeaca Dhargo) Family Wellbeing Service

07 3156 4800

Brisbane North

Aboriginal and Torres Strait Islander Community Health Services (ATSICHS) Family Wellbeing Service

07 3240 8924

Browns Plains

Aboriginal and Torres Strait Islander Community Health Services (ATSICHS) Family Wellbeing Service

07 3239 5381

Bundaberg, North Burnett,

Fraser Coast, Maryborough

Central Queensland Indigenous Development Family Wellbeing Service

Bundaberg 07 4911 6712

Harvey Bay

07 4911 6715

Cairns &

Cassowary Coast

Wuchopperen Health Service Ltd

07 4080 1000

Cape York

East Cape Cluster

Gungarde Aboriginal Corporation

07 4069 5412

Darling Downs (West) Maranoa

Goolburri South West Qld Indigenous Family Wellbeing Service

07 4637 9953

Gladstone, Biloela

Nhulundu Health Service, Gladstone Family Wellbeing Service

07 4979 0992

Gold Coast

Kalwun – South East Region Family Support Service

Burleigh

07 5520 8600

Coomera

07 5676 6477

Gympie

Refocus Aboriginal and Torres Strait Islander Corporation

07 5442 3992

Ipswich

Kummara Family Wellbeing Service

07 3846 5654

Kingaroy

Cherbourg Regional Aboriginal and Islander Community Controlled Health Services Ltd (CRAICHHS)

07 4169 8600

Kowanyama

Cape York and Gulf Remote Area Aboriginal and Torres Strait Islander Child Care Association

07 4030 0900 or

1300 663 411

Lockhart River

Puuya Foundation

Tues to Thurs 0475 434 639

Lockyer Valley and Somerset

Kambu Aboriginal and Torres Strait Islander Corporation for Health

07 5465 3353

Logan

Aboriginal and Torres Strait Islander Community Health Services (ATSICHS) Family Wellbeing Service

07 3239 5381

Mackay, Bowen,

Girudala Community Co-Operative Society Ltd

07 4786 1000

Moreton Bay

Moreton Aboriginal and Torres Strait Islander Community Health Service

1800 316 636

Mount Isa

Gidgee Healing

07 4743 6681

North West Cape Cluster

Cape York and Gulf Remote Area Aboriginal and Torres Strait Islander Child Care Association

07 4030 0900 or

1300 663 411

Northern Peninsula Area Cluster

NPA Family and Community Services Aboriginal and Torres Strait Islander Corporation

07 4069 3555

Palm Island

Palm Island Family Wellbeing Centre

07 4421 4300

Pormpuraaw

Pormpur Paanthu Aboriginal Corporation

07 4060 4295

Rockhampton

Central Queensland Indigenous Development (CQID)

Family Wellbeing Service

07 4920 0000

South, South West

Brisbane North

Murri School Family Wellbeing Service Brisbane

07 3255 6133

Sunshine Coast

Refocus Aboriginal and Torres Strait Islander Corporation

07 5442 3992

Tablelands

Mulungu Aboriginal Torres Strait Islander Family Wellbeing Service

07 4086 9200

Toowoomba

Darling Downs (East)

Goolburri South West Qld Indigenous Family Wellbeing Service

07 4637 9953

Torres Strait Islands

Mura Kosker Sorority Inc.

07 4069 1663

Townsville

TAIHS Townsville Family Wellbeing Service

07 4431 1458

Mums and Dads and other care givers are encouraged to include themselves in the referral process, reaching out to receive confidential and personalised support well before breaking point.

Referrals can also be made by members of the public, community members, professionals, other government agencies, non-government organisations and by Child Safety in a number of ways, including:

  • In person or by phone.
  • By on-line referral form on Family and Child Connect website at http://www.familychildconnect.org.au/index.asp
  • By other funded non-government services delivering Family and Child Connect, Intensive Family Support or Assessment and Service Connect support for families using ARC - Advice, Referrals and Case management system.

 

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