About us

• Our department
  • Our Director-General
  • Our structure
  • Our regions
  • Putting customers first
    • Customer vision
    • Satisfaction survey
    • Industry confidence survey
  • State Budget
  • Our governance committees
• Our Minister
• Our publications
  • Corporate publications
    • Annual Report
      • Annual Report 2019-20
      • Annual Report 2018-19
      • Annual Report 2017-18
    • Aboriginal and Torres Strait Islander Cultural Capability Action Plan
    • Strategic Plan
    • Disability Service Plan
    • Multicultural Action Plan
  • Legislation
  • Research
• Partners
  • Child and family
    • Our community partners
      • Networks and peak bodies
      • Placement services
      • Aboriginal and Torres Strait Islander child protection services
      • Family support
      • Child protection support services
    • Our government partners
      • Evolve Interagency Services
      • Suspected Child Abuse and Neglect (SCAN) Team System
      • Queensland Child Protection Guide
      • The Director of Child Protection Litigation
    • Child safety licensing
      • Licensing process
      • Licensing resources
      • Blue cards and exemption cards for Licensed Care Services
    • Information sharing
    • Resources and publications
      • Recordkeeping requirements for non-government organisations
  • Youth
  • Women
  • Violence prevention
• Funding and grants
  • Departmental sponsorship
  • Human Services Quality Framework
  • Funding available
  • Legislative safeguards for funding
  • Streamlined agreements
    • Service agreement archive
  • Investment specifications
    • Archive
    • Guidelines for diversion services and toolkit
  • Outcomes Co-design
  • Non-Government organisation access to interpreting services
  • Output funding and reporting
    • Archive
  • Online Acquittal Support Information System (OASIS)
    • Log in to OASIS
    • Overview
    • Publications and resources
    • Contacts
• Right to information
  • Publication scheme
    • About us
    • Our services
    • Our finances
    • Our priorities
    • Our decisions
    • Our policies
    • Our lists
      • Gifts and benefits register
  • Disclosure log
    • Applications received
    • Documents accessed
• Careers
  • Benefits of working with us
    • Remote and regional incentives
  • Career opportunities
    • Child protection careers
      • Training and support
    • Aboriginal and Torres Strait Islander careers and training
      • Aboriginal and Torres Strait Islander cadetships
  • For graduates
  • For students
    • Student placements
    • Student work experience
  • How to apply
  • Current vacancies
  • Career contacts

You are here:

1. Home
2. About us
   • Child and family
   • Contact us
   • News
   • Our stories
   • Violence prevention
   • Women
   • Youth
3. Our publications
   • Careers
   • Funding and grants
   • Our department
   • Our Minister
   • Partners
   • Right to information
4. Corporate publications
   • Legislation
   • Research
5. Annual Report
   • Aboriginal and Torres Strait Islander Cultural Capability Action Plan
   • Disability Service Plan
   • Multicultural Action Plan
   • Strategic Plan
6. Annual Report 2019-20

Annual Reports are a key accountability document and the principal way the department reports on non-financial and financial performance.

Read the current Annual Report 2019-20 (PDF, 8.3 MB) Annual Report 2019-20 (DOCX, 5.7 MB) or browse the following sections of the Annual Report 2019-20:

• About the report (PDF, 190 KB) About the report (DOCX, 11 KB)
• Strategic overview (PDF, 315 KB) Strategic overview (DOCX, 38 KB)
• Our department (PDF, 462 KB) Our department (DOCX, 604 KB)
• Child and family services (PDF, 553 KB) Child and family services (DOCX, 51 KB)
• Women, violence prevention and youth services (PDF, 618 KB) Women, violence prevention and youth services (DOCX, 36 KB)
• Governance, accountability and human resources (PDF, 868 KB) Governance, accountability and human resources (DOCX, 111 KB)
• Key office locations and contact information (PDF, 201 KB) Key office locations and contact information (DOCX, 9 KB)

Appendices

• Appendix 1 – Acts administered by the department (PDF, 182 KB) Appendix 1 – Acts administered by the department (DOCX, 9 KB)
• Appendix 2 – Government bodies (PDF, 334 KB) Appendix 2 – Government bodies (DOCX, 58 KB)
• Appendix 3 – Governance boards and committees (PDF, 518 KB) Appendix 3 – Governance boards and committees (DOCX, 72 KB)
• Appendix 4 – Glossary (PDF, 292 KB) Appendix 4 – Glossary (DOCX, 36 KB)
• Appendix 5 – Compliance checklist (PDF, 311 KB) Appendix 5 – Compliance checklist (DOCX, 59 KB)
• Appendix 6 – Financial statements (PDF, 12 MB) Appendix 6 – Financial statements (DOCX, 1.2 MB)

Open data

• Consultancies 2019-20
• Overseas travel 2019-20
• Queensland language service policy 2019-20

Copies of annual report

For copies of the annual report in paper form please contact:

Governance, Risk and Compliance, Planning and Regulatory Services
Department of Child Safety, Youth and Women
Locked Bag 3405
Brisbane Qld 4001
Phone: (07) 3097 5780
Email: governance@csyw.qld.gov.au

Disclaimer

The materials presented on this site are provided by the Queensland Government for information purposes only. Users should note that the electronic version of the annual report on this site is not recognised as the official or authorised version. The official copy of the annual report, as tabled in the Legislative Assembly of Queensland, can be assessed from the Queensland Parliament's tabled papers website database.