Department of Child Safety, Youth and Women

Youth justice caseworker

Caseworkers support young people involved in a youth justice intervention to make sure their order is completed.

They work individually and in group environments with young people to help them create positive change in their lives. A caseworker's role involves:

  • conducting assessments about the young person's history and criminogenic risk factors
  • designing interventions that maximize their success of completing their orders and transitioning to a life away from crime
  • encouraging the young person to
    • reflect on their behaviour
    • develop accountability and responsibility
    • address the causes of their offending
  • working closely with the stakeholders involved with the young person (such as courts, legal professionals, their family and their community).

Desired qualifications and skills


Casework positions are available to graduates with a bachelor degree in:

  • social work
  • behavioural sciences
  • social science
  • criminology.

We recognise that people who have tertiary degrees other than those listed may possess a skill-set that is appropriate for this role.

Other degrees may be accepted if the candidate has completed 6 units of study from at least 4 of the following areas:

  • effective practice at micro and macro levels of communication/engagement skills or counselling
  • assessment and intervention skills in working with young people, families and communities
  • working within a case management framework
  • working within theoretical frameworks such as:
    • strength-based practice
    • empowerment
    • systems
    • crisis intervention
    • social development
    • child development
    • family dynamics
  • knowledge of Aboriginal and Torres Strait Islander cultures
  • criminal justice system and/or law
  • social norms and community development.


Successful caseworkers have:

  • excellent written and verbal communication
  • the ability to build rapport and work effectively with young people and people from diverse backgrounds
  • interpersonal and problem-solving skills
  • facilitation, negotiation and crisis intervention experience
  • the ability to conduct assessments and analyse information
  • an understanding of Aboriginal and Torres Strait Islander cultures and issues that may affect assessment or outcomes
  • an understanding of restorative justice principles.